After reading countless reviews, we didn't go with overly high expectations. Its a long transfer, we knew that. From the reviews also read check in time 3pm, so we had an early flight and had to wait for our room. No problem. Appartment: Booked a 1 bed apartment which was nice, spacious, was in the formentera block and overlooked the pool. There should have been a cot in our room, and there wasn't, and there is no phone, so we had to walk back down to reception. One was brought up in about 1 hour. Aircon, worked just OK in the day but had to turn off at night as too cold. Signage is pretty bad. We walked down a ramp in the block with cases and prams, where there's steps back up to the lift. There is a way in without steps from the outside, but you wouldn't know before hand. I had a look at the other blocks and would often see prams being lifted up steps. Lift worked while we were there. Bathroom floods after a shower, no bath so took an inflatable to bath the kids in. Cleaners work all day! Came back from the pool one day around 4.20 and our room was being cleaned. Always seems to be someone attending the grounds. Restaurant: Food average. I personally didn't struggle to eat, but I think the meat quality could be better. Always whole fresh fruit available, but no bananas ever at breakfast which I thought was odd? I personally like a fruit salad but you can make your own. Breakfast pancakes, full english, continental etc Lunch salads, pasta, hot / cold, fruit, bread Tea varied. BUT it is chaos. There are no plates near the bread, the margarine/butter is on the opposite side to the bread, milk not next to the cereal, chocolate sauce/honey not near the pancakes. No milk near the tea/coffee stations. People just have to wander around, back and forth. All the food is at one side of the room and tables at the other, quite close together and it is just not big enough for the size of the hotel. We didn't eat in at every meal as it was stressful! Snack bar around the pool, chips, hotdogs, burgers, with a bit of salad you would put on your burger. Some proper salad would go down well. Ice cream is chocolate mr whippy style. Pools: Same goes for the pool area. There is not enough room for the amount of people it is supposed to cater for, so it is not surprising people are reserving sunbeds. There just aren't enough. And if you can get a bed, there are so many that are broken. And if you get one that isn't broken, the parasols are fixed in the ground between 2 pools. You can buy a parasol from the shop because this hotel knows how to get you spending money. Kids splash park, my 4 year old loved it! Was great. The bigger pool gets deep very quickly, very steep incline. Not great for babies. Other side is better. Didn't use the pool near majorca block. I have never seen so many 1€ children's ride ons. They are everywhere. They have a woman coming in doing glitter tattoos €10 lasts a week. Pool zorbing (don't know how much). A guy with little motorised ca
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