My short stay was due to a breakdown in WestJet service. As I came from abroad, two young fellows kindly helped me (I am 88) by booking me accommodation by their cell-phone. I got the shuttle from the airport - good service! Then having booked in, found my room (511) and having had a much needed shower in a nice clean bathroom, got to bed at 1.00 a.m. I had left my home in Cuba at 7.00 a.m. I rose at 9.OO went for breakfast which was O.K. I then packed my carry-on (WestJet had lost my baggage) and went to the front desk to check out. PROBLEM ! The receptionist could not provide me with a receipt for the $120.50 which I had paid Hampton. She said that it was because I had booked on-line (Remember the two young helpful fellows!). Just imagine, in the year 2022, the Hampton was unable to give me a receipt !!! So I cannot claim from WestJet! Whereas the Hampton was a much needed haven for a weary old man, my most obvious memory will be the inability of an hotel in the 21st century, being unable to provide a receipt!
Neil S.C. Reid
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