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Beautiful 5 stars, everything is perfect.

卡利的氣候真的很宜人。酒店送的免費飲品，很贊。酒店裝修有點陳舊，但房間空間大，糟糕的是入住第二天白天樓上在裝修，很吵，影響休息和工作，答應中午12點前通知換房間，結果到下午一點也沒通知。直接跑到前台找大堂經理過來解決，後來給換了一個房間，南美人的響應速度確實可以。

The hotel it’s very closer to the center of the nice restaurants and places with music

Amazing staff! everyone was so kind and accommodating. I really enjoyed my stay there because of how friendly the staff was. The hotel is beautiful and the location is great! I definitely recommend this hotel!

When I arrived they couln't find my reservation. Even after I showed them the email confirmation. They said the confirmation number was wrong.

All the connections was convenient

Even though I was in the 10th floor, street noise of cars and people on the street were still heard some how. Room service food quality has gone down!

Area seems safe with many eateries located within walking distance. Staff seemed cold and inattentive and seemed to concentrate on airline and American patrons. Although I too am an American.

The property is very well located, close to restaurants and shops. The staff was very professional and courteous. What I didn't like was that my room had that very old hotel room smell, which was understandable, its an older property. Also, the mini fridge had just 2 small bottles of water, which to my surprise were NOT complementary. I figured if there were more merchandise then the assumption is that the items are for sale, but just 2 small bottles, and nothing else.. complimentary, right? They charged me 16,000 COP for them. Anyhow, next time will try another hotel.