レイクサイド インターナショナル ホテル (合肥翡翠湖迎宾馆)

Was good, checked in late and the staff were more than helpful, highly recommended

When we arrived the car park was nearly empty and we thought we had arrived at the wrong place, also there were no signs saying Reception! We eventually found the reception and thought the greeting was a bit frosty. We checked into our exec room which was excellent and looked out over the lake. The location is great for walks along the canal and there are several nice pubs within walking distance. Breakfast was basic but was cooked well and kept hot. We would return again.

The hotel manager was abusive and ******. Started shouting at us when checking out because we were a bit late in checking out due to disruption by housekeeping. I have never witnessed such foul language and abuse by someone who is management in hospitality. This person should not be allowed to work in such environments. I have had to lodge complaints everywhere as she made me feel very threatened for no reason.

Very nice stay with comfortable beds, will stay again.

Room was clean and spacious, if a little outdated. Staff were courteous and keen to please, but there was no breakfast buffet as it wasn’t busy enough so we had to order in advance. It then wasn’t ready when we needed, which made us late with onward travel. Plus we chose it for my fussy son to have a choice from the buffet! The restaurant was also closed on arrival as too quiet so we had to find a nearby takeaway! All in all a bit of a disappointing experience.

The people working there were lovely Room needs upgrade looks very tried and dated Wouldn’t stay again

We had a family room and it was spacious, clean and comfortable. We had a great night sleep in the quiet room. The bathroom was modern and clean. Breakfast was great. The rooms could be modernised, however I would happily stay there again.

Staff generally disinterested from check in, breakfast, to checkout. Basic, dated rooms and decor. Limited dinner time and early bar close. WiFi was okay 25mb/s. Ample parking. Pressure washer shower. Clean. Get what you pay for.

Room, bed where a little basic and the entire hotel needs a refresh but friendly staff and good breakfast,