We stayed at this hotel for 5 nights. To be honest this was enough for us. This hotel looks lovely but it’s not as good as it looks in the TUI brochure. Do not be fooled. The food is not good and certainly not 5 star. The same food was served each night. At the time of our stay they had taken a booking for a gala for over 300 students. The restaurant was like a school canteen. On our first night they had ran out of most things. You could see the staff were clearly stressed. This went on for 3 days!! We tried to book into one of the a la Carte restaurants for my birthday evening to be told they were closed because of the gala! We were clearly disappointed as we had to spend another evening in the school canteen, oh sorry main restaurant. We booked to go away to relax, this was not what we would call relaxing. Your drinks are served to you with your meal but you’re lucky if you get 1 before you’ve eaten your dinner as they are so short staff you have to wait a long time for EVERYTHING. We have stayed in 3 star hotels better. We saw some entertainment on our last night, yes I did say last night! The hotel is boring. They have music playing in the background that is it! If you are a big drinker you will be well away. That’s all there is to do. There were people sat around in the lobby playing cards every evening, no fun for anyone. The hotel is gated and in the middle of nowhere. You have to get taxis everywhere. One of the pools was closed. Only 2 out of the 3 were open. Our room view was the car park facing a motorway. Not really what we would enjoy looking at each day. My husband asked if we could swap rooms (we didn’t mind paying) they said no because the gala that was on. Our last day another loads of people turned up for another gala so we we’re glad to be going home. The only positive I can find is the hotel is clean. I would like to add Sicily is a beautiful place, Cefalu is stunning, but just avoid this hotel.
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