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I enjoyed my stay and would be happy to make a return visit. Front desk was very friendly and the coffee was great

The pool was closed, need of repair. The breakfast was good, with a selection of food, the room was clean, the staff were friendly, need to speak slower to seniors.

The pool was closed due to repairs so that was disappointing. Breakfast is later (6:00/6:30) so plan accordingly if you need to leave early like we did. The coffee was out when we went to leave and he allowed us into the breakfast room to get it from there but nothing else.

A/c didn't work in my room and fridge was warm at best. TV only had 1/3 of the channels listed on tv guide.

Booked this hotel as it was advertised as having a pool. The pool was closed for maintenance when we checked in. I had worked 9 hours and drove 4 hours to get there. It was almost 9pm. I was not switching hotels. I think I should have been alerted prior to check in day so I had a choice to book elsewhere. Very disappointed!!!!

The room was clean. The gentelman checking us in tried to charge me.for my service dog. Thankfully assistant manager was able to corrwct it

As far as best westerns are concerned, this one was wonderful!! The staff was great especially the lovely lady who is a manager there, she was the best!! Breakfast was great with many options. Beds were super comfortable. All in all we loved it and will definitely be back

We chose this place because they advertised a pool. The pool was closed for "maintenance" despite not being advertised as such on booking sites or the BW website. Staff never answered front desk phone. Our TV remote didn't work, and staff never came to the room to address it after stopping at the desk. Was almost impossible to swipe room key to enter from side doors, so had to walk around to front door to enter. Room was fine, but was very disappointed that the pool was closed (traveling with kids), and overall - the value was very low.

The room seemed relatively clean, it was nice size. We obviously didn’t spend much time there. My biggest con was the fact that our air didn’t really work, we had it on cool for quite a few hours and came back to a warm room still. The guy at the front desk is incredibly nice, but the hotel itself seemed a little outdated.