Terrific location , the room was clean and the weekend event was very well done. This is one of the last reasonably priced accommodations left in Canmore. Nice to know we aren’t price out of enjoying this wonderful mountain destination yet. Dawn and her staff are helpful and friendly. Just a short walk to a breakfast/lunch place.
翻訳
ゲスト
宿泊時期: 2024年9月
その他
4.0/10
投稿日: 2024年10月3日
Well you don't 'get what you pay for' here. Although we were trying to save $$ on our 8 day trip to the Rockies, my family having come from Australia to visit here for the first time was costly enough so we thought this place would do. The cabin we had was VERY dark, even with all the lights on. There was no bathroom fan, the carpets were stained and the place is in dire need of updating. The staff were not friendly and the price is really double what it should be for such poor accommodations.
翻訳
ゲスト
宿泊時期: 2024年8月
その他
4.0/10
投稿日: 2024年9月5日
We stayed in a Queen Cabin room which after looking at the photos online and then seeing the room in person............the photagrapher deserves an award. The ol' silk purse turned into a sow's ear story. Very very small, the bathroom is quite rough. Window frame was quite battered. Overall for the price of this room it definitely isn't worth it. Spend a bit more and actually have a place to put your suitcase! When you look at rooms on their site it says they have a hot tub but they don't. The pool was nice though.
翻訳
ゲスト
宿泊時期: 2024年7月
その他
2.0/10
投稿日: 2024年8月20日
From the unprofessional front desk people hollering to the manager that someone's here to the dark room with kitchenette, this place is a good setting for a horror movie. Everything was surface clean but the carpets could have used a really good vacuuming and shampooing. I understand that guests stay there in the winter and it gets a little dirty but when do they spring clean? Trying to open a window to let fresh air but the screens are covered with bugs and dirt. Opening the drapes and had to wash my hands. The counters were clean as were the cupboards. But everything had a grubby look and feel. Considering how much they charged, it is very overpriced. Best things I can say is that the sheets seemed to be clean and there were no bed bugs. The staff wasn't rude but not very professional. Would NOT recommend.
翻訳
ゲスト
宿泊時期: 2024年7月
その他
2.0/10
投稿日: 2024年8月10日
The worst experience. This facility is old,filthy room, musty and overloaded with air fresheners. Service was ok but unsanitary bathroom. Possibly the worst accommodation I have ever stayed in. For the price it was horrible and disappointing.
翻訳
ゲスト
宿泊時期: 2024年6月
その他
6.0/10
投稿日: 2024年7月10日
Room was nice and it was a pleasant surprise that we were given a bottle of wine on our arrival. Quiet in the room we were and felt at home. We are from out of province and did not have our phones as we expected the use of a phone at the vacation lodge as it has been the norm for use at every other place we stayed. While there was a phone in the room and it was labeled on how to make calls including toll free numbers, we were unable to make calls when we were victims of the Westjet strike. We called the front desk but were told that we couldn't make calls to a toll free number and they could not help us. As a vacation lodge they fell short on doing what you could to help us other than saying "sorry we can't help". We have stayed at places that specifically stated on their website that there are no phones in the rooms because it is industry norm to have phones in the rooms. While we stayed at the phoneless vacation accommodations there was always a phone made available to guests should the need arise.
翻訳
ゲスト
宿泊時期: 2024年4月
その他
8.0/10
とても良い
投稿日: 2024年5月6日
Location and price was great. What stood out with this experience is the manager, she is so welcoming and went over and above to make our stay wonderful. The rooms were clean with a rustic charm. I loved the firepit area and the overall vibe of the lodge 🩷
翻訳
ゲスト
宿泊時期: 2023年9月
その他
2.0/10
投稿日: 2023年10月2日
Awful! The wall in the room had drink splatters on it. The windows were all broken. There was a microwave, coffee machine and fridge but no plates, mugs or any cutlery! All light fittings were loose. For the money we paid we were gutted! We left a day early because of this. This place is in a good location and it would be great but it needs a complete overhaul. I think we were ripped off. Doesn’t reflect the website at all!! Having said that, one of the staff members was lovely. Did not see the owners.
翻訳
ゲスト
宿泊時期: 2023年8月
その他
8.0/10
とても良い
投稿日: 2023年9月8日
As others have written, this is not the newest or plushest of motels. It is under new management and they are working their way around the units modernising and replacing as they go. We wanted a quiet unit - not the easiest in The Rockies, where towns are usually sandwiched between the main highway and railroad. We had an unit in the far corner, which was surprisingly quiet. It was dark - more, and more modern, lighting and electric sockets would be a great improvement. The a/c units were “plumbed in” portable ones and ours failed. Luckily, the evening duty person was the new manager’s brother and handyman who quickly replaced it with his own - rapid comfort. Everything worked, if in a rather old fashioned manner. As others said, it has a bit of green space, garden and play area, and we actually ate outside 2 evenings in a row, enjoying the view of the Three Sisters, albeit mistily due to the wildfires’ distant smoke. We also used the indoor pool and outside hot tub - great mountain views from the latter, though the jets didn’t work. Both areas would benefit from a spruce up. When our hire car broke down and we had a very difficult day, exacerbated by the rental company and breakdown service refusing to ring us back as our mobile was not a Canadian/USA number, the Lodge receptionist Donna was extremely helpful and sympathetic for hours. We used the motel telephone throughout the day (the company still did not ring us back but we did not spend endless more CADs ringing up and being cut off. The manager even offered us an extra night to make up for the wasted day, though sadly we couldn’t accept this generous offer due to our itinerary.
翻訳
ゲスト
宿泊時期: 2023年7月
その他
10/10
とても素晴らしい
投稿日: 2023年8月19日
Stayed here about a week for work in the area and was very pleased. Staff were so friendly and helpful, the lodge style rooms were very cozy and clean, and you just can’t beat the view. I’d recommend this place for families especially ones with children as there’s even a cute little playground and communal fire pit.