ベイ ガーデンズ ホテル(Bay Gardens Hotel)

Nice place, near to everything... with beach service

It was very dated and badly designed. Couldnt get a late checkout even for one hour. Had no balcomny only a window that looked into corridor so had to jeep curtains closed. Was noisy, toilet leaked, tub looked old and patched. Would never stay at this property again. Ever. Staff was very nice though, and none of this was their fault.

The entire staff was extremely sweet and welcoming. We loved being able to shuttle to the other properties. We had such a great experience celebrating our honeymoon here.

Convenient. Close to what I what to see and visit. Wonderful staff, good breakfast and nice pools.

We enjoyed our stay overall. The food options were limited but quite good food. There is only 1 bar so if you want to sit around one of the other pools it is quite a walk to get a drink. Staff were very friendly. The grounds were spread out in multiple building and the walk between them was pretty. The location was convenient to walk to the bank for local currency, shopping and restaurants. Going to the sister beach resort was easy using the shuttle. However, DO NOT stay in the Croton Superior room. There was nothing superior about it! The only window looked out to an enclosed hallway. It felt claustrophobic! There was no dresser to unpack our clothes so we had to live out of our suitcase. Although there were black out drapes, there was a clear glass transom over the door and the light from the light fixture beside the door meant that it was not dark in the room. If I were to go back I would definitely choose a different room!

Key staff members at checkin, bar and shuttle are excellent. Small quaint property with 3 pool areas to choose from and very relaxing vibe. I see why many guests return each year. Great spot for shopping and dining nearby.

Great customer service. Hotel is in the perfect area so you can walk around and go into stores, restaurants and night clubs

Great service and the entire staff aim to please with a smile. Stand outs are Nathaniel at the front desk goes beyond to ensure that you are happy and does it with the biggest smile. Quiency and Terry at the bar are so warm, friendly and engaging. They ensure you enjoy the daily happy hour from 5.00 pm to 7.00 pm. The hotel is close to the famous Rodney Bay where you can dine to great cuisine. The hotel is quaint and the staff quickly know what your routine and likes are.