シーナ フローラ カプリ

シーナ フローラ カプリに泊まった方の口コミ・宿泊体験

シーナ フローラ カプリ

Via Federico Serena, 26, 80073 カプリ, カンパニア州, イタリア宿泊プラン・詳細を見る
シーナ フローラ カプリ
シーナ フローラ カプリシーナ フローラ カプリシーナ フローラ カプリ
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1泊

シーナ フローラ カプリの口コミ・評判・お客様の声

9/10
非常に良い
75件の口コミ
利用者のリアルの声
ロケーション9.0
設備・アメニティ9.0
サービス9.0
清潔度9.0
絞り込み:
並び順:
全ての口コミ(75)
高評価(37)
画像・動画付き(6)
低評価(3)
スト
宿泊時期: 2022年12月
出張・ビジネス
6.0/10
投稿日: 2023年1月31日
9月14日にオープンしたホテル「ホテルフローラ船橋」 元 船橋グランドホテルの後、地元 船橋市の新型コロナ ワクチン接触会場後、外装はそのまま 内装を壊して、略1年ぐらいで急オープン❗ 新しいホテルは良いですね☺️☺️ 旧 船橋グランドホテル あまり存じ上げないのですが。 ・フロント・ロビー 白一色。結婚式などもされるホテル、純白のフロントにしたかったのか☺️☺️ 新しいホテルなんですが、SDGSを無視しているのか、プロスチックスのアメニティー出していた。お客様に出したいのなら SDGSに振れないアメニティーもある、購入してしまったら他の方法を考えても良かったのでは⁉️ 客室 客室 大変綺麗なんですが、加湿器 置いているのですが、コンセントが冷蔵庫の下にあって、少し探してしまった。 冷蔵庫 スイッチが無いもので、まあ 新しいホテルですから余計な張りもの付けたくないのでしょう、加湿器のコンセント・冷蔵庫のスイッチ、張って良いのか🤔 冷蔵庫 電源 スイッチがない。もし客室階が電源を切った時、冷蔵庫も切れれば良いのですが、冷蔵庫使用の時 冷えてたので切れないのか、フロント事務所でコントロールができるのか🤔 冷蔵庫のスイッチ 探しました(笑)😁 電話機 内線の電話番号、実話ここの部分どうするか考えるところ、例えば 2桁階のあるホテル、2階の部屋で、2○○か02○○にするか考える。ホテルフローラ船橋は12○○と1桁階は頭に1を付けるんだとビックリ😱☀️ まあ まだ新しいホテルですが、どうなるか楽しみですね😃
6/9
delospoppy
宿泊時期: 2024年9月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年10月7日
My husband and I went to Capri with close friends of ours. The Sina Flora was simply wonderful. Our room, the view of the sea, the large lobby, pool side with beautiful flowers and trees. You can have lunch inside or out. They have a small bar if you want a cocktail. The staff is so nice and helpful. It made our stay on Capri even better. Would definitely return.
翻訳
ホテルからの返信: Dear guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards
Roam296632
宿泊時期: 2024年7月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年8月23日
Absolute Perfection! The service and team at Sina Flora developed a perfect itinerary for my teenage daughter and me including boat rides, dinners each evening, and suggestions for places to explore on the island. They provided airport to hotel room step by step transfers which were seamless, both ways. I've been to Capri five times now, and this time has been so special. The team took such good care of us, and we will definitely return! Also, you can't beat the location, pool, breakfast, and environment!
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards
Wbkjr
宿泊時期: 2024年5月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年6月9日
We have stayed in Capri a number of times and this hotel exceeded our expectations. A friendly staff, a beautiful suite with a view, and a great location. A small hotel right off the main drag in Capri gives you ease to Capri but in a quiet space.
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and for giving us the full score. We are thrilled to be able to forward your kind comment to our staff. We truly appreciate your kind words. We hope to welcome you back in one of our many charming SINA Hotels in the near future. Kindest regards
MTRA_90
宿泊時期: 2024年11月
カップル・夫婦での旅行
8.0/10
とても良い
投稿日: 2024年12月6日
We booked this hotel as part of our Honeymoon. - Sina Flora is arguably in the best location on the island. A one minute walk (if that) into the hustle and bustle of Capri streets, the famous shopping street, the main square, and the funicular (train) that takes you up and down to the port. Despite this, that short walk means you are away from the crowds to enjoy a completely silent nights sleep, and restful days round the pool. It also has a beautiful sea view and views over gardens and the monastery. If you love cats, there’s a colony of cats that live in the gardens and the small street to the right of the hotel. They get fed each morning and evening so you will see them gather. The hotels location is also a great centre point for many different places (beach clubs, walks etc) ranging from 16 mins to 45 mins. - Sina Flora organised collection of our luggage from the ferry for 16 EUR per bag, and honestly it could not have been a smoother process. When arriving in 30 degree heat, in busy Capri, with it’s hills to navigate, trust us, it’s worth it. A gentleman was waiting for us the moment we stepped off the ferry, took our bags, directed us to the Funicular up to Capri, and our bags were at reception before we got there. - Our room at Sina Flora was very large, bright and spacious. It’s a shame we didn’t have any sort of balcony or outside space, and it made drying our swimwear etc difficult, but overall, the room was fantastic. The bathroom was lovely and modern (yet fitting with Italy) - The team at the hotel were incredibly helpful when we requested a couple of bookings. They secured us beds at a very popular beach club with ease, and despite not being able to get us a table at a restaurant, they still tried, and let us know very soon after we first asked. We didn’t book anything else, but are confident that if we had asked, they would have helped us without hesitation. - Upon arrival, we were welcomed nicely, and the two guys on check in gave us some information about sites / walks / things to see and information on the hotel, breakfast times etc. We had some drinks whilst we waited for our room to be ready and were kept up to date on how long this would be etc. - The grounds and building of Sina Flora are great. A real Italian charm to it, but modern and well kept. Breakfast is lovely and looking over the pool / sea each morning really was lovely. Breakfast was nice, it had lots of options, however if you particularly like a full hot breakfast, there were only eggs, bacon and sausage type product in the buffet. Otherwise, there’s pancakes, yoghurts, fruits (strawberries in particular weren’t that great sometimes), pastries, bread, cakes etc. We felt that the hotel could have gone *just* that little but further to make it a lovely stay. As mentioned, this was our honeymoon, and we spent significantly more on a hotel then we usually would. The hotel was aware of this being a honeymoon as we stated it upon booking. A
翻訳
ホテルからの返信: Dear Guest, thank you for sharing your experience with us. Guests’ feedback is very important to us and we You can be sure that we will take best note of Your suggestions. We are looking forward to welcoming you again in one of the many charming SINA Hotels. Kindest regards.
mommiesn
宿泊時期: 2024年8月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年9月23日
The staff were all lovely and very helpful. It is a nice mid range priced hotel very close to all of the designer shops. The hotel’s patio / pool area is a nice place to sit & relax away from the crowds. Our room was quiet and we enjoyed our stay. We hope to return!
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards
JDCF19
宿泊時期: 2024年8月
友人との旅行
4.0/10
投稿日: 2024年9月8日
The hotel is very well located in the heart of Capri near the Quisisana hotel. It could be a great hotel but our experience was really disappointing. Arrival: My husband wrote to the hotel the day before to inform that we will arrive by private boat and asked to organize luggage transfer. The hotel responded « Please inform us about the departure time of the hydrofoil you will get from Naples to Capri, so once in Capri our representative, will welcome you, he will take care of the luggage and he will tell you how to reach the hotel. This service is free of charge except for the transportation of the bags, that costs € 16,00 per bag. ». My husband replied to repeat that we will arrive by private boat around 17:30 and we will confirm the exact arrival time 30 min before. On the day of our arrival, he wrote as planned to confirm our arrival at 17:30. Then the hotel called him to say that we could then take a taxi to get to the hotel (no more ‘free of charge’ welcoming representative!), but the worst is that they did NOT explain that the taxi drop off is 450 m away from the hotel through very busy sloppy pedestrian streets. We had no assistance at all for our luggage, we explained our disappointment when we finally arrived, and the receptionists asked us to talk to the manager Antonio on the following day. We did that but instead of a simple apology and the despite my husband showing the email exchanges, the manager refused to recognize our inconvenience. Boat rental: I asked the receptionists for information to rent a private boat to do an island private tour and have lunch in a particular beach club. They told me it was impossible to go to this beach club Il Riccio by private boat. Fortunately, I didn’t believe this information because I’ve had done that before. And we booked a boat with another company and arrived to Il Riccio by boat. Incredible that the receptionists provide wrong information to the guests! Breakfast: Expresso coffee was decent but cappuccino was awful. I’ve ordered one on the first day and could not drink it. Fresh fruits, cold cuts and cheese and pancakes were the only fresh things of the breakfast. Bread was not good; it was bread from the supermarket. All juices and cakes were not home-made. The scrambled eggs were the worst I’ve tried in my life. For un extra cost they had omelettes but since scrambled eggs were awful, I’ve chosen going having breakfast somewhere else. The hotel facilities are old. Hairdryers in the rooms are very small, useless for women. I’ve asked for another one, and they gave me an old and noisy one but at least more powerful… The hotel has 2 buildings connected via an unusual way in the basement. We had to walk and climb stairs up and down to arrive to our room. If you have a disability you must take that into account. At the checkout, they charged us for snacks and soft drinks that we didn’t consume. When we explained that we didn’t consume that, they removed from our bill but the lady
翻訳
ホテルからの返信: Dear Guest, We will take best note of all Your suggestione about the Staff and the services. Best regards
Anne Dorthe B
宿泊時期: 2024年8月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年9月4日
Amazing hotel! Beautifully decorated with a very nice and helpful staff. Very delicious breakfast. A very nice pool and sundeck with a great view to enjoy during the sunny days. Clean and comfortable rooms. The hotel is located very centrally in Capri.
翻訳
ホテルからの返信: Dear Mrs Anne, thank you for this excellent review. Your outstanding positive feedback make us really proud! We are looking forward to welcoming you soon again in one of our many SINA Hotels. Kindest regards.
Natalie A
宿泊時期: 2024年6月
カップル・夫婦での旅行
4.0/10
投稿日: 2024年7月8日
My husband and I stayed at this hotel as part of our honeymoon and booked one of the garden level suites. We stayed at the bottom floor of this hotel which smells like mildewed basement and there is an overpowering smell of synthetic air fresheners attempting to cover it up which is nauseating. We stayed in one of the junior suites- the suite itself was nothing to write home about. The patio itself is nice however that’s the only nice thing we can say about our room. The bed itself was hard and uncomfortable, we didn’t have conditioner in our bathroom and the hair dryer wasn’t working. Our room was right across from the staff laundry room and my husband was awoken everyday at 5 am from the staff chatting and conducting business extremely loudly. They leave bags of laundry strewn about in the basement which makes it feel like you’re staying in a hostel not a hotel that charges $720 euros a night for a suite. In addition to the hostel vibe they require that you leave the keys to your room at the front desk whenever you leave the hotel and pick them up when you come back which is a strange and inconvenient rule. As for amenities- Breakfast is lackluster with sweaty eggs / meats and fruits that do not look fresh whatsoever. I’d suggest you skip this or just eat the pastries if you would like to avoid getting food poisoning on your trip to Capri. The pool area is very nice and scenic which I think is the saving grace for this hotel. This hotel had very positive reviews so I was quite disappointed to have the experience we had during our stay- especially it being our honeymoon. I would highly caution other travelers from staying here
翻訳
ホテルからの返信: Dear Ms. Natalie, We always take best note of our Guests' reviews, but we can apologize only for the noise at 5 am outside your door. We would have appreciated being able to address your concerns during your stay in order to find a solution, and maybe suggest a room change. Regarding the breakfast buffet, everything is fresh and prepared every morning before the service. We have not received any such complaints before regarding the food and we are pained to hear such a comment about poisoning the guests. Best Regards.
LoveTravel306085
宿泊時期: 2024年5月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年6月7日
We had an excellent stay at the Sina Flora!! The staff was wonderful (especially Alessia!) and so attentive. Daily breakfast was delicious. The views from the pool and our room magnificent. The location of the hotel in Capri was perfect. Our family would stay at the Sina Flora again!
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and for giving us the full score. We are thrilled to be able to forward your kind comment to our staff. We truly appreciate your kind words. We hope to welcome you back in one of our many charming SINA Hotels in the near future. Kindest regards
jdb42470
宿泊時期: 2024年4月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年5月1日
Sina Flora is just about as top notch has you can get when you are traveling. The staff (especially Ally) was outstanding and friendly, ready with suggestions and advice on where to dine, what to do (we had one of our tours cancelled at the last minute, but we were able to schedule something else). Ally even called us after we had checked out of the hotel and gone down to the marina to let us know there had been a dock change and our ferry was going to be leaving from a different dock so we wouldn’t be waiting at the wrong dock. As far as location, our room looked right out onto the water, we could see the tops of the Faraglioni rocks, and we were just a five minute walk to the Augustus Gardens and some of the best views on the island. Sina Flora and their staff get top marks in our book and when we return to Capri (we made sure to rub that Sphinx at Villa San Michele) we are most definitely going to be staying here again!
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards
Snipsister
宿泊時期: 2024年3月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2024年4月18日
Enjoyed this lovely boutique hotel, very much appreciated the room upgrade after our first night. We arrived 3/4 of the way through the breakfast service and all the croissants were gone, so one of the servers kindly went to a nearby bakery and brought back a variety of croissants for us. Our room was incredibly clean, as were the grounds. Beautiful pool and outdoor seating area.
翻訳
ホテルからの返信: Dear Guest, thank you so much for your excellent review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards
claytonl519
宿泊時期: 2023年8月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2023年9月25日
10/10. Amazing breakfast, beautiful design, helpful staff. Incredible location. We had the best time and will definitely stay here again. The location was great and our room was beautiful. The breakfast was a major highlight.
翻訳
ホテルからの返信: Dear Guest, we thank you for choosing our SINA Flora Hotel for your stay in Capri. We are really glad to know that you enjoyed our property and the staff. We hope to welcome you back soon! Best Regards The Team
daniel b
宿泊時期: 2023年8月
カップル・夫婦での旅行
10.0/10
とても素晴らしい
投稿日: 2023年9月22日
perfect location; and has a bag transport service at the ferry port. We waited for a taxi at the bottom, but a bus ticket is the easiest way to get anywhere on the island. Around the hotel there are hundreds of great shops, both local and designer. If you go towards the southern part of the island there is the most breathtaking walkway on the side of a cliff. could not recommend this hotel more!
翻訳
ホテルからの返信: Dear Guest, we thank you for choosing our SINA Flora Hotel for your stay in Capri. We are really glad to know that you enjoyed our property and the staff. We hope to welcome you back soon! Best Regards The Team
alexandrakQ1852NJ
宿泊時期: 2023年8月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2023年9月12日
We had a very special stay at Sina Flora during our beautiful week in Capri! The team here are excellent. We were welcomed by Antonio and Mariahelena who assisted with any of our needs during our stay. They were terrific at making bookings and amending changes while we were there. We had the family view suite which was ideal for our family. Stunning views and beautiful interiors in keeping with the Capri style. We had two bathrooms which was terrific for us. The daily house keeping was fantastic- they were so thorough and clearly took the time to make sure the room was perfect after each visit. Our highlights were our breakfast and lunch times around the pool enjoying the wonderful hospitality of Salvatore. He is a class act and looked after us so well. A true professional and gentleman- he is a credit to the Sina Flora brand. The breakfast options were fresh and plentiful. We loved our lunch each day sitting out on their terrace enjoying Campari Spritz and fresh Caprese salad and Pizza! Pierpaolo was also so helpful and attentive while dining at the hotel! The staff were 10/10 and we can't wait to return and enjoy the Sina Flora hospitality again!
翻訳
ホテルからの返信: Dear Guest, we thank you for choosing our SINA Flora Hotel for your stay in Capri. We are really glad to know that you enjoyed our property and the staff. We hope to welcome you back soon! Best Regards The Team