Beautiful old style Hotel, large rooms and an entrance from an elegant age, simply beautiful. Real class, only had the one night, but in Cardiff and I will stay again. Staff were friendly and helpful 🙂
A downtown hotel, centrally located and adjacent to Cardiff Castle. The hotel has a grander from another era which sets it apart from a modern hotel. The facilities were excellent and would highly recommended this hotel.
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Clare
2024年1月29日
Excellent location, a wonderful building with lots of character. Some minor updating of some areas that are a little bit tired would have earned this an excellent score
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Verified traveler
2024年1月27日
On arrival was told lift was out of action. Carried my case up 3 flights of stairs, quite tiring as they were carpeted.Arrived back on 2nd day and keycard didn't work, back down to reception for another which didn't work either. I said I'd have to have a breather before climbing 3 flights for the 3rd time only to be told there was another lift!!
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Colin
2024年1月26日
Hotel is in easy walking distance of the citye centre, staff were friendly, helpful and welcoming and the room was clean, tidy and perfect for my stay.
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Ryan
2024年1月24日
Reception where friendly and hotel when walking in is stunning.
Unfortunately few bad points…
Parking £15
Room (333) burn marks in floor, cracked sink, mouldy shower buttons.
No usb outputs.
Found bed uncomfortable but that could just be due to personal taste.
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Joshua
2024年1月21日
The staff here were exceptional nothing was too much trouble, from start to finish faultless!
Sarah/Joey on reception, Millie who was fantastic on the bar and Shaheel on night porter all of you are a credit to this hotel!
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Brendan
2024年1月16日
TV didnt work properly, single glazed rooms very cold in recent cold snap. Reported TV issue to no reception; no action taken by property.
Breakfast good and wait staff friendly and attentive
No hot water in shower in the morning