カールスタットのWi-Fiがあるホテル

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

私たちの滞在にとても満足しています:)

最大の問題は、独立した暖房をオフにできないことです。これは夜に非常に騒しいです。私は一晩中よく眠れず、非常に拷問を受けました。もう1つの問題は、交通が便利ではないことです。ポート当局のバスターミナルのバスハブで乗車ポイントを見つけ、自動券売機やアプリを使って長距離バスチケットを買う方法を学ぶ必要があります。この2つの点を気にしないなら、このホテルには欠点がありません。