ザ ロイヤル ソネスタ サン フアン(InterContinental Hotels San Juan)

このホテルは素晴らしく、とても親切でした。朝食は素晴らしいスタッフ。私は夜遅くに病気になり、すべてが閉じられ、彼らは行って、私の胃を落ち着かせるために何か飲むものを見つけました。

ビーチにアクセスできるビーチのすぐそばのイスラヴェルデにあります。空港に近く、他のアトラクションにもかなり近いですが、いくつかは本当に遠いです。徒歩圏内に店舗/レストランの素敵なストリップ。プールはいいですし、ホテルのスタッフもいいです。ビーチビューの部屋は素晴らしいです。部屋がエレベーターの真正面にあったにもかかわらず、大きな音や騒ぎは発生しませんでした

Great hotel and location

My husband and I had an amazing time. The customer service was outstanding, room quiet and clean with a beautiful beachfront view. The staff, ( too many names to say), are super friendly and helpful. We really felt like family at this resort. The last night of our stay, fireworks went off right outside our window as we were packing up. A great finale to a great time. We will be back!

Did not like the extra fees attached at check out. Also, the room next door had domestic abuse at 2am that woke us up, which we had to get security involved the next day.

There are very few hotels that we think are close to perfect! Royal Sonesta Puerto Rico is one of them. We were deciding between this hotel and another. So glad we chose this one for a variety of reasons: Location, beach, restaurant quality, pina coladas and service.

The cleanliness of our room is the reason we were not pleased with staying here. Our sheets had a beige stain, trail mix found on the floor, and the worst of all… nail clippings found on the bedside table. Housekeeping also came early in morning when we were still in bed which was a little bothersome. We wanted to love this place!

Access to the beach and front desk staff were great few bad apples at the restaurant on site but we didn’t let it ruin the stay nice pool area just avoid Ruth Chris on premises experienced discriminatory actions manager tried to rectify but had to send food back drink selection not the best very pricey

Weather was great. Hotel was pack which impacted service. We would go an entire day before room was cleaned and on multiple trips to hotel bar we were never served.