アトランティック ラックス ホテル

Everything was great except the bed. The bed was hard and squeaky. It felt like sleeping directly on a box spring mattress. Otherwise, the room was large and clean, staff were friendly, the shower wasn't ice cold like most homes in Colombia. 2 bottles of water were provided and there was a minifridge. The balcony was nice with a peakaboo view of the ocean. Breakfast was good. If it weren't for the bed, I would give it 5 stars.

Staff has not allowed early check in (＜3pm) to anyone of waiting tourists. Wonder if they could do that by simple check with the housekeepers.

It’s always amazing when I stay here. The rooms are clean the staff is polite

This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty

Bad bed Hotel service was good. The bed was really bad. It was so hard that I had to ask for another room. They said all the beds we’re like that, that the only thing they could do was to put a bed cushion. That help a little. The first three days I couldn’t sleep.

The bathroom is terrible, the water from the shower spills water in the whole bathroom

poor food quality

Cartagena 2024 There was someone or something in the room above us, noise kept us up. Was noisy sometimes during the day. Reported it to the front desk twice. We again reported it when checking out, young lady at desk said she reported it and management stated there was no one in that room. The noise was very loud.

Awesome Staff