ノボテル カゼルタ シュッド

ノボテル カゼルタ シュッドの口コミ・レビュー・評判

ノボテル カゼルタ シュッド

Ss 87 Sannitica, Km 22 600, 81020 カゼルタ, カンパニア州, イタリアホテル詳細を表示
ノボテル カゼルタ シュッド
ノボテル カゼルタ シュッドノボテル カゼルタ シュッドノボテル カゼルタ シュッド
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ノボテル カゼルタ シュッドの口コミ・レビュー・評判

4.2/5
とても良い
72件の口コミ
認証済み口コミ
ロケーション4.3
設備・アメニティ4.2
サービス4.0
清潔度4.5
絞り込み：
並べ替え：
全ての口コミ(72)
高評価(43)
画像・動画付き(4)
低評価(15)
Vincenza
スタンダードダブルルーム
宿泊： 2022年12月
出張・ビジネス
1件の口コミ
5.0/5
とても素晴らしい
投稿： 2023年1月22日
高速道路の出口に隣接し、市内中心部から簡単にアクセスできる絶好のロケーション。新しくモダンな家具を備えたクリーンルーム。親切でプロフェッショナルなスタッフ！アドバイスする
原文Googleによる翻訳
ゲスト
スタンダードダブルルーム
宿泊： 2022年7月
その他
10件の口コミ
5.0/5
とても素晴らしい
投稿： 2022年8月25日
有能なスタッフが常駐しており、常に気配りが行き届いています！新しいスーペリアルームはよくできています！カーペットはもう存在しませんが、完全に近代化された素晴らしい寄木細工です！否定的なメモは、ワードローブを忘れてしまいます。それらは取り外され、無秩序な感覚を与える金属製の棚に置き換えられ、シャワーにはシャンプーの棚がなくなりました。部屋が不快になるので残念です！
原文Googleによる翻訳
s bosompem
スタンダードファミリールーム
宿泊： 2023年7月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿： 2023年9月3日
Great location with easy access to Carseta Palace and train station. Staff were verry attentive and friendly to help.
翻訳
pieroliang
スタンダードルーム(キング)(ソファベッド付)
宿泊： 2024年12月
出張・ビジネス
10件の口コミ
4.0/5
とても良い
投稿： 2025年2月5日
房間不錯，也不小，衹是餐廳的服務員態度略冷淡，其餘都還行。還能看到維蘇威火山🌋
翻訳
Luchtoro
スタンダードダブルルーム
宿泊： 2023年5月
カップル・夫婦での旅行
4件の口コミ
5.0/5
とても素晴らしい
投稿： 2023年6月25日
Ottima posizione noi eravamo in macchina e siamo stati all outlet e al centro commerciale. Colazione fantastica
翻訳
snn
別々のベッドが2台ある標準ルーム
宿泊： 2023年10月
友人との旅行
7件の口コミ
4.7/5
素晴らしい
投稿： 2023年12月28日
novotel連鎖酒店水平穩定。適合自駕遊。在主幹道邊上，沒有自駕車可能會不方便，離城中心區域有好幾公里呢。
翻訳
ゲスト
スタンダードダブルルーム
宿泊： 2023年9月
出張・ビジネス
7件の口コミ
5.0/5
とても素晴らしい
投稿： 2023年10月14日
1層房間新裝修的，風格很時尚，前台接待CARLA ZIELLO會説中文，幫我們叫的出租車，很nice的小姑娘。
翻訳
ゲスト
スタンダードルーム(キング)(ソファベッド付)
宿泊： 2024年10月
出張・ビジネス
6件の口コミ
4.5/5
非常に良い
投稿： 2024年11月22日
放房間不錯，性價比合適
翻訳
Paolo Fadda
スタンダードダブルルーム
宿泊： 2023年7月
出張・ビジネス
1件の口コミ
4.5/5
非常に良い
投稿： 2023年8月17日
Tutto ok, ci ritornerò!
翻訳
ゲスト
宿泊： 2024年7月
その他
3.0/5
投稿： 2024年8月2日
We were placed here because our flight was cancelled. The reception staff are very helpful and friendly. Our room was clean and just all we needed snd we slept well, but I would not choose to book this hotel unless it is for business purposes. The pool area and pool itself is lovely but u MUST wear a swimming cap to use the pool which cost €2 to buy from reception and wont fit anyone but a small child. The restaurant is NOT open 24 hours and some of the staff are rude particularly the male staff. The food is lovely but overpriced as expected. The views are terrible so do not book if its for a holiday and the hallways are hot and have a funny smell.
翻訳
ホテルからの返信: Dear Guest, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, The Management of Novotel Caserta Sud
Sonja E
宿泊： 2024年6月
家族旅行
1.0/5
投稿： 2024年7月19日
Rooms are ok, but the staff is below poor: they don't have the answers to the simpliest questions. The breakfast was supposed to be until 10.30, but before 10 they told us they were going to close the buffet. On behalf of the next day, they didn't know what time they will close the breakfast. Last night we had to go to the supermarket to get decent food for our kids. Being a tourism professional myself, this hotel doesn't provide anything but a terrible guest experience with absolutely no desire to ever return.
翻訳
ホテルからの返信: Dear Guest, we are sorry to hear that we were unable to offer you an experience that met your expectations and we ask you to accept our most sincere apologies. There must have been a misunderstanding with the breakfast staff, in addition all the times for access to our services are visible both in the rooms and in the common areas. Regarding the quality of the meals, your opinion surprises us a lot also because, as you can see from the comments of other guests, catering is one of our strong points. We hope to see you again in the future and in the meantime we send you our warmest regards. The Management of Novotel Caserta Sud
ゲスト
宿泊： 2023年9月
家族旅行
1.0/5
投稿： 2023年10月22日
This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.
翻訳
ホテルからの返信: Dear miss Blau, Thank you for taking the time to tell us about your experience. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we start the modernization and maintenance jobs in our property and we hope to get again your confidence during your next stay. Sincerely, Novotel Caserta Sud Staff
ゲスト
宿泊： 2024年1月
出張・ビジネス
4.0/5
とても良い
投稿： 2024年2月26日
Difficult to find real fault with the hotel, we received a upgrade and the rooms was clean, bed very comfortable, shower well equipped with good shampoo etc. Restaurant and bar was good. But… looks like a 5 year old was responsible for CUTTING IN the paint work in the bed room. Breakfast was good but limited. Could not find any English programs on the TV not even the news. To summarise for a one night stop it was fine. Staff were very helpful
翻訳
ゲスト
宿泊： 2023年5月
その他
1.0/5
投稿： 2023年6月1日
Our flight was canceled so United sent a bus to take us here for the night. The staff was friendly enough but the room is disgusting. My husband and I had to share one bath towel, there were stains all over the walls and floors, and the complimentary meal we got for our canceled flight was cold pasta and french fries. The photos they provide are definitely not from this hotel.
翻訳
ホテルからの返信: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We received your reservation at the last minute and for that date we hadn't available our new renovated rooms. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the next months we will make a restyling of the other rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud
ゲスト
宿泊： 2023年7月
その他
5.0/5
とても素晴らしい
投稿： 2023年8月18日
This is a lovely clean and very modern hotel. We got to stay her due to our flight being delayed. Staff were helpful. Breakfast and food options were very good. There was a mini fridge in the room and tea making facilities. The only issue I had was that they did not have family rooms.
翻訳