ホテル ルクソール(Hotel Luxor)

Looking for an inexpensive one night stay to fly out of Naples International? Look elsewhere. Stem minute cab ride can put your budget in the hole. The desk clerk took the cabby’s side, a metered ride showing 12.50 that crosses out of Naples made the driver think he could get €36. Luxor also seems to be a “no-Tell motel”.

I was about to rate this a 3*, but the last minute hotel shuttle experience makes me go directly to 1*. To start with, as stated by others, this is NOT an airport hotel, we thought that still, a 7-8 minute drive with the shuttle should worth it, room price being acceptable for the quality provided, that’s about the only thing I give them. Problem is there is nowhere to go and eat except if you are ready to pay the ridiculous cab fares Naples has. Closest restaurant is 5 minutes by car but 1h walk unless you want to cross the highway on foot. Yes, the hotel is near the highway, so good if you have a car, but as we had a very early flight (only reason we booked this hotel) we preffered returning our rental the day before to gain time in the morning. So they have this “deal” with a certain restaurant that can deliver food at no delivery cost to the hotel where you can use the breakfast area then. That would be OK, if food would not be of very bad quality however good it looks and sounds on the online menu, the order would not be half mixed up and it wouldn’t come more than 1h after the initialy agreed time. Sugest you try Uber Eats, although as things seem to work in Napoli I wouldn’t bet on that either. Coming to my last point, taxis in Naples are all total ripoffs. No driver was willing to go by the meter, and they are clearly aligned. On the other hand we did not dare trying public transport the way it looked and the early hour, anyway would have taken almost an hour to get to the airport. So we agreed to book the hotel shuttle for the ridiculous amount of 30 EUR, for a 7 minute drive. First of all, shuttle came 10 minutes late then casualy informed us that the ride is in fact 40 EUR. When I addressed this with the hotel, the clerk and driver went into this well rehe****d opera, clerk blaming it on his evening shift colleague, driver on the hotel…so fake. Being 5:30 in the morning and already late, clearly we had no chance to win but at least I hope this review will help others.

It was 80 degrees in Naples on October 27 and the hotel had turned off all air conditioning even though their website advertises air conditioning in all 40 rooms. We were on the 3rd floor and it was very uncomfortable

The hotel was clean and modern inside. It is close to the airport but NOT close to the airport entrance / rent a car. Their website infers they have some agreement with a taxi service but the front desk told us 30 euros and the driver charged us 40 euros. There is a 4.5 km drive from hotel to airport entrance so if you think you are close to airport to save transportation costs or quick ride for a flight, you are NOT.

Used property following flight delay at Naples Airport. Reception was very welcoming considering how late we arrived and they were really friendly and helpful. Room smelt of stale tobacco but was clean and utilitarian

Staff were amazing. There’s no air conditioner and it difficult to sleep at night. Overal staying at the place was really good

La cama muy incómoda el colchón se hundía y descansé fatal.

The hotel is situated 7 kilometers from the airport, but taking a taxi might cost you 35 euros for a 5-minute ride, which is exorbitantly high. Naples itself is described as dirty and unpleasant, arguably the worst place in Italy. The hotel is only advisable if you have a car and need a place to spend the night. Expect neither pleasure nor comfort from your stay.

Very bad service, especially the clerk on the name Genaro - doesn’t try to help or support, but opposite - to help others to stole the money from the guests of the hotel. I had very unpleasant experience with this hotel. Don’t come here if you don’t like to spoil your opinion about Italy!