The entrance was not clean Had to walk through a man smoking in the entrance Waited at check in as no one was there, could here someone talking on the phone behind reception but still no one came. Side door to reception opens woman walks right past me nothing said, she then does something on machine and then looks up at me stood the other end of reception. No apology for waiting or anything , I said we wanted to check in was asked if wanted 2 keys or one and if we had stayed here before and was told the key opened the door. That was the total welcome, very poor The lift was dirty, we had a super room, the soap dispenser in shower did not work. On coming back later that evening once again had to walk through a smoke filled entrance but this time it was 2 staff in uniform smoking and was the woman who checked us in I think its a disgrace that smoking is allowed in the entrance let alone by staff
自動翻訳