ザ ファルコン ホテル(The Falcon Hotel)

Underhand behaviour with service charge last visit didn’t realise got that on bill eaven though going to bar for my own drinks, Today ordered drink at bar checked bill today before I paid and challenged why service charge bar man said nothing and reprinted of new bill with no service charge, so do find this very awful behaviour and very poor practice

I've been for a drink there several times and it's always been busy staff nice really good atmosphere this time they have changed the grass was not cut place looked a bit untidy ordered some drinks so we could sit outside no draft beer bottles only ! Had a pimms and lemonade bottle of lager and an orange juice £27 !! Did not realize til sat down they had changed £3.20 service charge for what ? I've never paid a service charge in any hotel in the world Total rip off already over paying for drinks anyway they might as well charge for parking your car will not be going again

Love this hotel and have stayed several times. Still love the hotel, the rooms, it's surroundings and the lovely staff it was just the change of menus I was so disappointed with. The tasting menu for breakfast is a little strange....The salmon was nice, the Sally sourdough toast delicious as was the scrambled egg but how it is served and only with a very small plate makes it difficult to eat. The fruit juice as tasty but as a shot it was far too small. I also find it a bit odd to serve turmeric chai with breakfast although it was very nice but it doesn't fit very well with a morning cup of coffee or tea. The lack of choice when staying for three breakfasts isn't good. I appreciate the emphasis on health and wellbeing but we need a choice. I also was disappointed with the dinner menu in Eyas. The food was still cooked beautifully and was very tasty but it's not the same dining experience you get with the tasting menu. Please change it back again! Saying all this we will still return!

This place is truly fantastic. After signing out of a dreadful hotel nearby (The French Partridge) this place was truly fantastic. It epitomised real service which is a credit to the hotel. It has amazing grounds and views and I hope you visit this place of a gem. It is pricey but it is true silver spoon value.

We have been to The Falcon quite a few times as we live locally, generally just for drinks as the patio in the summer is glorious. We love the environment, it’s very chilled and opulent. It is quite expensive but you get what you pay for, it’s a lovely place to spend an afternoon. However, I draw the line at putting a service charge on drinks. Even if you go to the bar and get them yourself, they still charge a 10% service charge!

We had a magnificent stay... the rooms were wondrous and we also sampled the open water swimming, gorgeous restaurants and gong bath. It was all delightful and Nick and the team made us feel very special. Thank you. .. Michele, Andy and Leo..

The Falcon is a perfect hotel for a quiet getaway in a country location. Rooms are cosy and comfortable, (not spacious), and nicely appointed. Staff are extremely knowledgeable, friendly and helpful. The bar and east lounge/patio are the ideal spot for a leisurely afternoon tea or evening snack.

Amazing experience with beautiful walks, the house and country pubs on the doorstep. Do try and make time for the bird ringing which is on sporadically but its a truly excellent experience. Eyas is a must also, fantastic food and wine. There was a small issue with breakfast on the morning after a wedding was held at the hotel. It was well resolved at the time.

The Falcon is a charming, well maintained country hotel and restaurant. All the staff are friendly, welcoming, knowledgeable and very helpful. Jackie (B) has made our stay particularly special. The cottage room is compact but very cosy and well equipped. Everything about the Falcon is first rate!