ホリデイ イン エクスプレス ノース コンウェイ IHG ホテル(Holiday Inn Express & Suites North Conway)

Room need some upgrade usb port for cell phone is missing no safe in the room,otherwise everything was perfect

The hotel staff were great, the room was clean, the room temperature controls were terrible, when I arrived the room was 80 degrees and with the AC running full 24 hours/day the lowest it would go was 69 degrees, not very comfortable. Other than that the stay was good. It would be nice if breakfast was served at 6:00 AM as many of us had to be at an event by 6:30 AM and could not get breakfast at the hotel.

Was way better than expected based on previous reviews. The staff were awesome, the room was clean and comfortable. On the downside (which I’m assuming is room specific) was that when taking a shower, the faucet wasn’t working properly as it was always in the shower position so it’s not possible to take a bath in that room and there were rust coloured stains on the bathtub floor.

Staff was taking personal calls instead of waiting on customers. Blow dryers and phones in rooms didn’t work. Children were allowed to run up and down hallways constantly in the evening. It’s one thing if they are inside their rooms raising hell but in the hallways they should not be allowed to run wild.

this is by far the dirtiest hotel i have ever stayed in.the peephole was missing on the door inside the room.mold in the bathroom shower.dirty grout and missing grout in bathroom.so much dust and dirt in corners of the rug and surrounding furniture.bugs and dirt on inside of window sil.i have supporting pictures of all. GROSS GROSS GROSS

Lady was rude at desk renovation no seating area Dirty. . . No extra cots awful customer service

What I didn’t like, property looked messy. Bed was fine, desk in room was ready to break, the legs were ready to break. No hair dryer, only two small towels, washcloths and hand towels were fine. The chair in the room has seen better days. Very dirty. TV remote would not work.

We pulled in at 3pm and brought all of our items with us hoping for a quick check-in and off to see the town. The receptionist was rude when we approached and pointed to a sign mentioning 4pm check-in's. It said 3pm on the website and we planned our agenda around that time. Not even a thought to see if our room might be ready and we could unload our travel items. Upon return, we were greeted by a much friendlier person (Megan) who went out of her way to get us settled in. The room was as expected and breakfast was impressive. Could have done without construction noises but a good stay overall.

Property is under construction Have to take breakfast back to room which is not ideal