ホテルからの返信: Dear Sir/Madam ,Thank you for taking the time to tell us about your experience at the Ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Senen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Edi SunaediHotel Manager
ホテルからの返信: Abdiutama419 様、Ibis Jakarta Senen からの温かいご挨拶 Ibis Jakarta Senen へのご訪問に関して、肯定的なコメントをいただきまして誠にありがとうございます。皆様から非常に前向きなご提案をいただき、大変嬉しく思います。ご意見をチームと共有させていただきます。今後もサービスの質の向上に努めてまいりますので、このような嬉しいご意見をスタッフ一同励みにしてまいりますので、重ねて御礼申し上げます。次回のご訪問が前回と同様、あるいはさらにご満足いただけることを願っております。ジャマル・ムハマド総支配人。
ホテルからの返信: Dear Valued Guest ,Warm Greeting from Ibis Jakarta Senen.We very much appreciate your comments regarding your stay at the Ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Edi SunaediHotel Manager