ホテルからの返信: Khun arttyguitar様、この度は「Centara Life Cha - Am Beach Resort Hua Hin」をレビューしていただき、誠にありがとうございます。お客様のコメントは大変貴重です。当リゾートをお選びいただき、誠にありがとうございます。また、次回ホアヒン/チャアムにお越しの際には、またお会いできることを楽しみにしております。どうぞよろしくお願いいたします。マネージメントチーム
Beautiful Hotel and Beach
Fully equipped facilities for yore family
翻訳
Pawita Prangsri
デラックスオーシャンビューツインルーム
宿泊時期: 2025年1月
出張・ビジネス
5件の口コミ
5.0/10
投稿日: 2025年2月26日
I arrived at hotel around 3 pm. And the receptionist told me that please wait for rooom cleaning for 30 min. What happened? Normally service that I have experienced before is early checkin but for this hotel do for customer wait around 45 min. Without any emotional that I can perceive that hotel try to fix the problem. So disappointed 😔 for the money that I pay for sea view room. And the cleanliness and smell feel like don’t pay attention to much.
翻訳
ホテルからの返信: Dear Valued Guest,Thank you again for taking the time to complete the survey. Please accept our sincere apologies for the inconvenience caused during your stay with us. We thank you for your candid comments as we always seeking to clarify and fix some of the points raised to ensure an enjoyable stay. It is feedback like yours that give us a pointer on areas that need improvement and rest assured that your feedback is taken seriously on the areas that we failed or overlooked and we have highlighted to ensure the consistency of the standards and attention to details must be maintained. We truly hope that this matter will not tarnish your satisfaction with our resort. Please do not hesitate to contact us if you need any further assistances that we could do to create your next stay comfortable. With the kindest regards,Management Team
Zisovitch
デラックス キングルーム
宿泊時期: 2025年1月
家族旅行
38件の口コミ
7.5/10
投稿日: 2025年2月22日
Value for money.
+ the kids facilities!!! Slides, swings, kids room etc.
+the breakfast. Was very good.
+ they think about the customer. They have a small shop so you can buy some basic things.
And a noodle station, so you can make by yourself a noodle and not waiting for a restaurant (most of them not very close)
- the location - a little far from everywhere. Even if you have a car.
- dated hotel. The rooms need an update and renovation.
We got a room with a dirty floor, they changed it immediately, and the other one didn’t have the stains but wasn’t very clean.
翻訳
ホテルからの返信: Dear Valued Guest,Thank you again for taking the time to complete the survey. Please accept our sincere apologies for the inconvenience caused during your stay with us. We thank you for your candid comments as we always seeking to clarify and fix some of the points raised to ensure an enjoyable stay. It is feedback like yours that give us a pointer on areas that need improvement and rest assured that your feedback is taken seriously on the areas that we failed or overlooked and we have highlighted to ensure the consistency of the standards and attention to details must be maintained. We truly hope that this matter will not tarnish your satisfaction with our resort. Please do not hesitate to contact us if you need any further assistances that we could do to create your next stay comfortable. With the kindest regards,Management Team
RP0311
デラックス キングルーム
宿泊時期: 2025年1月
カップル・夫婦での旅行
4件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年2月9日
Good room & service
Breakfast has a lot of items both Thai and American style
Hotel is close to the beach
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for taking the time to review “Centara Life Cha - Am Beach Resort Hua Hin”, your comments are very much valued. We are sincerely grateful that you enjoyed your recent stay with us. We would share your thoughts with all our team members as it is certain to serve as motivation. Thank you for choosing Centara Life Cha-Am Beach Resort Hua Hin. We look forward to seeing you again soon on your next visit to Hua-Hin/ Cha-am.With the kindest regards,Management Team
SallyHarmer
デラックスルーム(キング)(プール直結)
宿泊時期: 2024年12月
友人との旅行
4件の口コミ
10.0/10
とても素晴らしい
投稿日: 2025年2月6日
It's a stunning place right on the beach. Big, clean room (mine was leading straight onto the gorgeous semi private pool). Staff are awesome and so friendly. Food and sinks in the restaurant and bars are absolutely wonderful.
翻訳
6/7
ホテルからの返信: Dear Valued Guest,Thank you for taking the time to review “Centara Life Cha - Am Beach Resort Hua Hin”, your comments are very much valued. We are sincerely grateful that you enjoyed your recent stay with us. We would share your thoughts with all our team members as it is certain to serve as motivation. Thank you for choosing Centara Life Cha-Am Beach Resort Hua Hin. We look forward to seeing you again soon on your next visit to Hua-Hin/ Cha-am.With the kindest regards,Management Team