Quality Inn & Suites

I really liked the easy access in and out through the front doors without any problems checking in and out!! Great full breakfast clean rooms and friendly staff!!! It was a relaxing stay for our Anniversary weekend!!!

The staff were kind and attentive. Easy off and on from I-57. The room was clean, comfortable, and updated with a quiet efficient heating system. The simple breakfast was fresh and filling.

Property is well used. Needs updating, or at least painting. Doors and trim are scuffed, interior furnishings are clearly well used. Breakfast is spartan. Staff was fine, and as a room to crash in for the night at any other time it was ok, but for $400/night for Dads Weekend at U of I, it wasn't particularly impressive. No idea what their rates are normally, but they're clearly a step below the Country Inn/Hampton/Courtyard/HEI level. Lots of room for improvement.

Was disappointed in the pool availability. Binder in room said it was open Memorial Day through Labor Day. Sign at desk said the pump wasn't working. Online should've notated something. Continental breakfast was supposed to be served until 10AM on weekends, but on Saturday, they started putting things away at 9AM...only 20 minutes after we sat down to eat.

Was actually pretty good, room was clean, staff was attentive and polite. Would come again!

Staff was friendly and helpful from check in to check our. Cleanliness overall was pretty good- I would recommend a good wipe down of room walls and removal of the unwell plant by the elevators, but bedding was clean and fresh and bathroom was also very clean. My husband said the coffee maker was very dirty, but I don’t use those no matter what hotel room I’m in! The bathroom space is a little cramped but still functional. Overall, we were pleased with the accommodations as well the price, given the average room rates in CU for U of I homecoming weekend.

The staff was nice and did the best they could with what they have. Regardless, some of our outlets didn’t work, there was a weird smell that we had to air out, and bathroom was subpar.

The staff was nice and the room was clean but when you walk in and the hallways had an odd odor like old mold. The room was not as bad.

The gentleman who checked us in was amazing, so kind and friendly. I think he was still working the next morning when we left, what a trooper. He recommended Neil Street Blues for dinner and it was really good, highly recommend. The room was nice. It did have a damp smell to it. But, the bed was clean and comfortable and the bathroom was also very clean. Thank you.