ロイヤル シャンパーニュ オテル & スパ(Royal Champagne Hotel & Spa)

I would grade higher if possible

How it pains me to give 3,5 stars to Royal Champagne Hotel and Spa, Especially when: Consierge, especially Enzo, was 5+ stars Sommelier team at Le Royal was 5+ stars and location and vallet team was great.. but.. When at a 5 star Spa hotel the sauna does not work one of the days and the Hammam the other it is quite disappointing. Especially when the Receptionist does not speak english at all and needs her phone to do very basic translations, leaving us with not know if it will be fixed in 30min or 5 hours, That being said, as mentioned, a lot of basic things was in place. Great breakfast, great housecleaning etc

Do not miss this AMAZING hotel! The entire staff has been trained to a Four Seasons level of service. They are truly amazing and noteworthy. I actually had them do almost my whole itinerary for the 4 days we were there. The things I personally chose were good, but they know the area and the champagne houses to a t - what they helped us settle on were phenomenal! The facilities, the Michelin rated restaurant, the bar tenders, the concierge, the pool, the view…just go and experience it.

This is quite possibly one of the nicest experiences I have had in a hotel before. This hotel is run like clock work with friendly and helpful staff. Nothing is too much trouble. The rooms are incredibly well appointed, spotless and comfortable. The food in the restaurants is of a very high standard. The staff are the jewel in the crown here - you are given the most wonderful welcome when you arrive and the theme continues whilst you stay. This is an expensive hotel but you get the feeling they would go to the ends of the earth to make your visit exceptional.

Amazing experience at this Resort with large and bright rooms, great sound proofing, amzing Michelin star dining. Above and beyong its the staff that make the differnence., which have all portrayed their passion in a highly professional manner...very rare to experience this palace level of service. A must visit hotel/resort!

Actually I could just go on and on about how great the hotel is, from the booking, to the very personal check in, the room, the spa, the amazing view plus the staff! It’s outstanding. Everything you see online all the pictures, they are real! It’s heaven on earth. So I’ll just focus on some musts: Le Bellevue and the Le royal (try everything you will love it), the bar, a massage at the spa, exercising at the gym with an amazing view. Get a suite with a balcony, it’s so amazing waking up to this view and have a quite cup of coffee on the balcony before leaving the room.

Everything about this hotel was amazing! The room, facilities, amazing experiences in the surrounding areas and incredible (and I mean absolutely incredible!) staff! My stay was an unforgettable experience and I look forward to return to one day!

Very exquisite service - worth the five stars - you will be pampered from arrival - with a glass of their own champagne - through dinners in the two restaurants or massage at the spa!

The Royal Champagne and Spa Hotel offers a luxurious escape with its captivating hotel, very friendly staff, and elegant rooms. While the Spa and dinner experience left room for improvement, the excellent breakfast and overall ambiance make this hotel a notable choice for those seeking a nice retreat in the French Champagne region. However, it's worth noting that the overall cost of the stay felt a bit steep, especially when considering the absence of snacks in the minibar, which is typically expected at this price point.