The hotel decor feels a bit outdated, so refurbishment is recommended. The swimming pool was closed for maintenance, which was disappointing because the swimming pool is one of the reasons to attract us to book this hotel. The centralized air conditioning made the room very hot, though staff provided a portable fan when we asked. On the positive side, the bed was comfortable and the staff were friendly. Overall, it is an average experience for me to stay.
翻訳
ゲスト
デラックス クイーンルーム
宿泊時期: 2026年3月
一人旅
7件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月20日
Monica is fantastic in servicing us. I will definitely come again becos her excellent service while I am stay here
翻訳
ゲスト
ファミリー ベッド2台ルーム スイート
宿泊時期: 2026年3月
友人同士
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年4月4日
Super awesome stay and service, will definitely come back again. Thanks to Monica and the team.
翻訳
ゲスト
デラックス クイーンルーム
宿泊時期: 2026年3月
出張
5件の口コミ
8.0/10
とても良い
投稿日: 2026年4月19日
Location is quite convenience
The room & swimming pool are nice
翻訳
ゲスト
グランドスイート2ベッドルーム1リビングルーム(洗濯機・冷蔵庫・キッチン・デスク付き)
宿泊時期: 2025年5月
ファミリー
2件の口コミ
9.0/10
非常に良い
投稿日: 2025年6月22日
Everything was great! Had a very enjoyable stay! Kudos to the good service!
We're delighted to have chosen Sheraton service apartment for our family stay again! This is our second time here, and the service remains exceptional. The staff went above and beyond to ensure our comfort, exceeding our expectations. The room was spotless, and the central location made it easy to explore the area. We appreciate the team's dedication to providing outstanding hospitality. We'll definitely be back!
The staff were great and extremely friendly. The room was clean with good amenities, the swimming pool had a great view of the city. The gym was very pleasant. The location was very central. Monica Tan was an extremely helpful member of staff who made the trip extremely pleasant. I would recommend 10/10.
Location: It shares the same front space as another hotel, just keep walking to your right to reach this one. The pro here is that it's close to Wuyi Square which is around 10-15 minutes away. There are some restaurants and fruit shops nearby too. It's also pretty close to one of the railway stations, a bit far from the airport though. The bad thing is that it's kind of located on a busy street, so around certain times, there's traffic.
Cleanliness: Overall, everything was pretty clean.
Service: The front desk girl is really friendly and if you ever need anything, can either WeChat her or call the front desk. She even gifted us with goodies when we left.
Facilities: Slept well, bed was soft and comfortable. Everything was pretty good, the only thing I would complain about is probably how high the heater is. I was sweating.
Overall, enjoyed my stay here, and would return. I enjoyed having my separate room and having the option for a fridge and microwave just in case. There's free water, snacks, and fruits upon check-in. U.S. passport friendly.