ホテルからの返信: 尊敬するお客様:こんにちは!常州旧杜煥優大ホテルをお選びいただきありがとうございます。あなたが言及した朝食についてのコメントは、小球によってすでに記録されており、積極的に改善して朝食の品質を向上させます。私たちはあなたの再訪問を楽しみにしており、楽しい生活を願っています! Yes, we can!
Good place & good restaurant. Close to rail station.good view .this is recommanded
翻訳
ホテルからの返信: Dear Guest,Thanks for your great review! We're glad you enjoyed our hotel, restaurant, and the convenient location near the station. Your recommendation means a lot. Hope to welcome you back soon! —Guest Relation Officer‖Yes,we can!
Kevin Kem
スーペリア ダブルルーム
宿泊時期: 2024年11月
カップル・夫婦での旅行
15件の口コミ
9.0/10
非常に良い
投稿日: 2024年12月31日
This hotel was okay overall, mainly due to its convenient location near the railway station. I chose it because of this, and the room was clean and comfortable. However, one downside was that they didn’t provide a shuttle service to the station, which I expected from a 4-star hotel. I’m a bit confused, as it’s not typical for a hotel of this rating to lack such a service.
翻訳
ホテルからの返信: Dear Guest, thank you for choosing ECO Grand Hotel. Thank you for your valuable comments. We will carefully consider them and actively adjust them. I wish you a happy life!
Elena
スーペリア ダブルルーム
宿泊時期: 2025年2月
出張・ビジネス
5件の口コミ
9.5/10
素晴らしい
投稿日: 2025年3月21日
I stayed at the hotel with my colleagues for one night on a business trip. The main reason I chose this hotel was the location: literally a few minutes to the railway station. Very convenient, especially if you have an early train. The hotel itself is clean, pleasant, very decently renovated. A bit noisy, but that was expected.
The main gripe that we had with this hotel was that they had an airconditioning system that was apparently preset and that wasn't able to be changed manually. Our windows were also not able to be opened so the room soon turned into something akin to a sauna, which made sleep impossible. As a result, we had to call the number responsible for the airconditioning for a remedy to the situation at 3am in the evening, which judging by the grumpy male voice on the other end of the phone, they weren't too happy about . The saving grace was that the lady that came up to relocate us was super nice and understanding and made the transition to our room seamless. Location wise, very close to the railway station, Tianning Temple and Hongmei Park.
翻訳
ホテルからの返信: Dear valued guest, We are extremely sorry that your stay with us did not leave a positive impression. Thank you for your valuable feedback; we will give serious attention to the issues you mentioned and actively work on improving them. We wish you a pleasant life!
ゲスト
スーペリア ダブルルーム
宿泊時期: 2024年8月
友人との旅行
6件の口コミ
8.5/10
とても良い
投稿日: 2024年10月9日
The personnel was very good and pleasant, they try their best to help us ! Very good hotel in general
翻訳
ホテルからの返信: Thank you for choosing stay at ECO Grand Hotel, We are looking forward to welcoming you back.
Onetraveler
テーマスタンダードルーム
宿泊時期: 2024年7月
一人旅
29件の口コミ
10/10
とても素晴らしい
投稿日: 2024年9月3日
Nice service. Supermarket and restaurants are nearby and convenient.
翻訳
ホテルからの返信: Thank you for choosing stay at ECO Grand Hotel, We are looking forward to welcoming you back.
Jan MY
スーペリア ダブルルーム
宿泊時期: 2024年3月
出張・ビジネス
26件の口コミ
10/10
とても素晴らしい
投稿日: 2024年6月27日
Excellent. Everything is great. Nice and comfortable hotel to stay. Clean and good service. Have even delivered free desert to the room. Will go back in the future.
翻訳
ホテルからの返信: Thank you for choosing stay at ECO Grand Hotel, We are looking forward to welcoming you back.