メルキュール シャンティイ リゾート & コンベンションズ(Mercure Chantilly Resort & Conventions)

素晴らしい滞在、 すべてが完璧でした。 静かで緑豊かな場所、フレンドリーなスタッフ 非常に良い朝食、新鮮な製品。 小さなフラットですが、朝食は午前 10 時までしか提供されません。午前 11 時が理想的です。 プールは大きく、たくさんのサンベッドがあります。覆われていれば、より熱を保持しますが、外気温を考えると、それは問題ありませんでした. いくつかのビリヤード、卓球、テーブル サッカー、さらに 2 つのテニス コート。 テラス付きの客室は特に快適です。 素晴らしい週末

メルキュール シャンティイ リゾート & コンベンションズ ホテルでの 2 回目のロマンチックな滞在に満足しています 🥰 森の真ん中にある非常に高級なホテル ❤️ とても快適な部屋、とても清潔で、欠けているものは何もありません! Nuxeの製品が大好きです❤️🥰 とても気配りの行き届いた気配りのあるスタッフ、受付係は私たちをアップグレードしてくれました！とても素敵な屋内プールエリア！素敵なレストランとサーバー！非常に豊富で質の高い朝食！私たちは間違いなく3回目に戻ってきます😉❤️完璧な滞在！

酒店不錯，比較遠的地方，很大，早餐種類比較少，房間寬敞和明亮，交通方便，停車方便，服務很熱情，酒店叫車比較麻煩，要等，晚上19點才開。

Staying there second or even third time. Everything really good. Really like breakfast

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

It's a nice location and we have a very nice view from our room. Room is very clean. Bathroom need a update

Really good area and good hotel to stay. Only down side is after cleaning bathrobes always gone and not replaced. So we had to ask at the reception for it and been always providing. Everyday same were happening. Everything 5*. Only that little annoying as we need bathrobes to use for swimming pool and everyday had to as for them )

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.