ホテルからの返信: Thank you! I really appreciate the compliment。
Kkeng
ゲストルーム(ベッド2台)
宿泊: 2024年9月
家族旅行
8件の口コミ
3.2/5
投稿: 2024年11月3日
Heavy cigarette smell despite we requested for non-smoking room
翻訳
ホテルからの返信: Dear Guest, Thank you very much for your review. We take your comments very seriously and have made immediate improvements. All our guest rooms are fumigated and equipped with air purifiers in each guest room to ensure your health and safety. We are very sorry for the inconvenience and thank you for your understanding and support. If you have any additional questions, please feel free to contact our customer service team.