Balcony Lake-View Double Bed Room With Air Purifier
宿泊: 2024年12月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年1月5日
Very nice room, great service. Love the Chinese elegant room design and complimentary snacks. Lobby was very elegant with 3D art and lady playing qin. Breakfast was excellent offers both western and Chinese options but I absolutely the bee hoon soup.
This is one of the best hotels I have stayed in recently. Although it takes about 40 minutes (via Didi Car) to travel from Chaosan Station, the hotel is nicely located opposite West Lake/Park and near major tourist attractions (Kai Yuan Temple开元寺, GuangJi Tower/Wall/Bridge 广济桥), shops and eateries (Paifang Food Street牌坊街, XiNan Food Street 西南路). There are a few decent restaurants just beside the hotel too.
Art Hotel Han Si XiHu lives up to its name as the hotel is beautifully decorated with art pieces, especially at the lounge area where there is a nightly Chinese string instrument (Guzheng) performance (except Tuesdays).
A shoutout to the hotel staff :
- the warm and helpful reception staff (Miss Chen 陈小姐 and Miss Li 李小姐)
- the excellent housekeeping staff who thoughtfully supplied extra coffee bags after knowing I drink coffee
- the service staff who did not just walk past me but greeted me and also introduced me to the free Chaozhou dessert (evenings only) and tea provided at the reception lounge
The hotel room we booked was very spacious and the amenities were adequate and of high quality (think there isn’t a room safe but no biggie). There was even a complete tea set to make a proper cup of Chinese tea. A room air purifier and dehumidifier are provided. The bed is big and comfortable with adequate pillows. The aircon here works perfectly unlike other hotels’ useless control settings. I like the huge projector screen entertainment system except there isn’t much to offer non-Chinese guests. Soundproofing-wise, we could occasionally hear neighbouring room doors close and people talking in the corridors but it wasn’t a big issue.
The shower and toilet area is large but the entire floor will become wet & slippery after a shower as there isn’t a screen to contain the spray from the shower. The hotel does provide a floor mat and bathroom slippers to prevent slipping.
Great hotel. The service is excellent. Provide free laundry every day. Free tea and dessert every day, very tasty. The receptionist 6 and 10 gave us the best services, help and support. The location is very good. The breakfast is not bad. I will book again.
很棒的酒店。服务很棒。每天提供免费洗衣服务。每天提供免费茶和甜点,非常美味。前台 6 和 10 为我们提供了最好的服务、帮助和支持。位置很好。早餐还不错。我会再次预订。
Super hôtel. Le service est excellent. Vous pouvez demander de laver votre linge gratuitement tous les jours. Thé et dessert gratuits tous les jours, très savoureux. Les réceptionnistes 6 et 10 nous ont donné les meilleurs services, aide et soutien. L'emplacement de l'hôtel est très bien. Le petit déjeuner n'est pas mauvais. Je réserverai à nouveau.
Location is near to the West lake and convenient to travel. Walking distance to local attraction. Room is big enough for 3 person and clean to stay in.
Good experience and clean rooms. Very convenient location
翻訳
ホテルからの返信: Seeing your five-star review, Xiaoxi is extremely happy. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original intention can we always be happy. We look forward to your visit again!
ゲスト
Grand Lake-View Family Room With Air Purifier
宿泊: 2024年11月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月6日
Very good service. Sure will come back again
翻訳
ホテルからの返信: Seeing your five-star review, Xiaoxi is extremely happy. Thank you very much for your recognition of our service. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original intention can we always be happy. We look forward to your visit again!
tinebabe
ゲストルーム(クイーンサイズベッド)
宿泊: 2024年9月
カップル・夫婦での旅行
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月11日
Good location and very nice staff! Worth to recommend!
翻訳
ホテルからの返信: Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for the support! Bon Voyage!