ヒルトン ガーデン イン チャールストン ウォーターフロント / ダウンタウン

Was really tired beds  seemed to be hard not trying to complain but two nights at holiday inn bed was great

This hotel sits on the waterfront in Charleston and has a lovely roof bar. It’s @ 1-2 miles from downtown. We loved staying here.

Great stay, one item that would make it better is adding yoga mats or stretch mats to the gym. There was only 1 available and someone was using it. That is an inexpensive item to add multiple of and make them accessible hanging on the wall or near towel area for easy access for everyone.

Overall very good. The only confusion I had was that I prepaid for breakfast and didn't tell them at the breakfast nor was I asked if it was prepaid.Thankfully, I confirmed at checkout and they refunded my breakfast charges. Had I not done this I would have double paid for breakfast. The breakfast was very good and thankfully NOT a buffet but fresh to order. My kids loved it.

Room was spotless and clean and we were able to check in early. The staff was extrememly pleasant.

The room was clean and staff was friendly. But the pillows in the room need to be addressed immediately as they are extremely soft.

Check in staff Mark was not friendly nor helpful. Asked about a cart and told they would be by the elevator. We had just come from there and they responded we have 6 I guess they are all in use. No sorry about that. No thing helpful, just seemed I was bothering him. I found in my 2 night stay that There are 3 different elevator banks that I didn’t know that we could have checked. The iron didn’t work in the room. My balcony room looked over a parking spot. Parking is extra. Should have stayed at the Marriott

We loved our room! It was comfortable, updated, clean, and quiet. We loved having the living room area and enjoyed our christmas stay. The restaurant downstairs had the yummiest flatbread pizzas, too! We had a terrific stay! Thank you for making our holiday so nice!

We had asked for a water view and were right over the pool and the marina looking out to the islands off the coast. It was a pleasure to return to our room.