ベスト ウエスタン プラス アポロ インターナショナル ホテル(Best Western Plus Apollo International Hotel)

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great experiences with our trip

Very good room

기대를 안하고 갔는데 너무 좋았고 만족했어요. 일단 호텔 분위기가 너무 좋고 깔끔하고 직원이 친절했어요. 다음번에 근처에 오게 되면 무조건 재방문 의사 있습니다. 뷰도 너무 좋았어요.

Pool was freezing. It was the middle of summer. Room service food was excellent and very reasonably priced and delivered promptly. Property was immaculate and service excellent. Staff very helpful and pleasant.

Everything was fine up until I got violently ill after eating at the restaurant Babbingtons. Everything else about the stay was great but the hotel management did not offer to waive the dinner fee even after I was sick.

We booked a room with a King Bed however we got a room with two worn out single bed joined with a Velcro *****. The room was worn out dirty walls with huge burn marks in the carpets. It was really POOR quality despite having a high rating. The room we were in there were parties outside of our window with drunk guests screaming and swearing till Midnight. We went for breakfast in the restaurant. We ordered it took a long time to come and when it did it was really not good. There were 5 - 6 people in the restaurant so it wasn’t busy. On check out I was not asked about my stay so I provided the feedback above the gentleman at reception really did want to know. He did know there was a party outside of our room so offered me a refund for the poor breakfast. ( I did not take the refund I paid in full). I asked about the bed he said we can change the beds to join to singles and call it a King. They charge a premium for this and you could not sleep on it. I could have stayed in a local pub and had a better experience. I travel a lot and stay in all kinds of places I can say after staying at the APOLLO THIS HOTEL WAS SHOCKING.

Cleanliness and facilities e.g. Bedding and towels. However, the staff were amazing.