キンプトン トライオン パーク ホテル IHG ホテル(Kimpton Tryon Park Hotel)

Great hotel in the heart of Downtown Charlotte. Diamond was my receptionist and her hospitality and professionalism was A1. Highly recommend this hotel.

酒店位置不錯 旁邊就是體育場 出行很方便 床很舒服 房間很乾凈温馨 樓下早餐很好吃

Everything was great. It’s in a beautiful building in a desirable part of the city I would definitely stay again however, I actually wouldn’t. The bed was so incredibly uncomfortable. I wanted to die but besides that restaurant rooftop bar, everything else is awesome.

Kimpton was everything! The ladies at the front desk were beautiful and had an attitude to match. Reginald was was on point and very helpful throughout our stay. All of the staff from the valet to the Rooftop lounge were Excellent. Clean, comfortable and pleasant. Awesome location for dining and shopping. Loved it!

Amazing… it is very clean and front the staff are so helpful to be sure you have all you need. It is the perfect place! We will be back.

Staff was amazing! This is probably the most beautiful hotel I have seen in a while. Restaurant and rooftop bar was incredible!

Hotel staff worked as a team to provide excellent service under very trying conditions when the electrical power failed and only emergency power was available for over 16-hours. Staff remained professional, pleasant and alert to the needs of their guests. Good Job!

We had a two night stay booked, but on the second day the hotel lost all of its power. The staff, management, and hosts were unbelievably kind. It wasn’t the hotels fault and we will be staying here again for sure

While the staff were great, we were incredibly disappointed in our stay. We stayed two nights and woke up the first night extremely hot. We called the front desk and were informed that the entire hotel was without power. We had to go to a restaurant to charge our phone, we couldn’t shower or fix our hair. We decided to stay as we were in town for a bowl game. Thankfully, when we returned to the hotel after the game the power was on. When we checked out the following morning, we asked about compensation. We were told that since we “chose to stay” the best they could do is comp our parking for one night. First, we were never informed that we had the option to leave. Second, since we were in town for a bowl game, we had activities planned throughout the day, so we would not have had an opportunity to move hotels and there likely would not have been another hotel in the area. Third, the entire hotel (19 floors) was restricted to using the service elevator causing delay. Overall, extremely disappointing.