ホームウッド スイーツ バイ ヒルトン シャーロット アップタウン ファースト ワード

私たちは週末にこの街にいました。チェックインの際、オリビアという素敵な女性が対応してくれました。彼女はとてもフレンドリーで親切でした。2 日目の夜、午前 2 時半に私たちの部屋で誰かが大音量で音楽を流し、廊下で大声で叫んでいました。夫がフロントデスクに電話して知らせました。すぐに警備員を派遣すると言われ、2 分以内に「警備員」の声が聞こえました。私たちはとても満足しました。またここに泊まります。

The hotel was beautiful! Everything looked new, so clean, and the staff was very friendly. We were very impressed and would definitely stay again!

Felt new, nothing exceptional but felt good/normal. Kind service, good location to amtrack.

Very good for families or people who may want to order food in. Good quality free breakfast

Hotel was very clean and staff was very nice!

Everything was amazing

The employees were nice and courteous. The parking was an experience.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

The variety of the breakfast can be improved.