コートヤード バイ マリオット シャーロット シティ センター(Courtyard Charlotte City Center)

Great location and friendly staff. Hotel doesn’t make up the room everyday which I was unaware of before booking. The staff make up for any shortcomings the hotel may have. Would highly recommend.

The room had a musty smell to it and there had been break ins in the parking deck. I’m not sure why they don’t have security guards.

Excellent faculty! Loved the location. It is near many restaurants and the football stadium, which is why we were there. Excellent staff, lots of amenities. Highly recommend.

Our room had a musty smell. Location was excellent to get to the BOA Stadium Lots of nice restaurants within short walking distance

I thought the parking fee was pricey. Great shower head in my room. Shower level was at a nice height....I'm a tall person that didn't have to stoop.

No hot water for a shower at 10:00 am 12-23-23. The mattress was worn out. We both were rolling to the middle all night. Hot rod cars outside burning rubber and revving engines all night. The staff was great, room was clean. The car noise is the entire stadium area. No hot water is bush league.

Front staff during at early arrival for football game were fantastic....they let us park, change& held luggage for us (they mentioned break INS happen in parking garage. Went to game, came back n room was ready. Night shift girl was pleasant and helped me with snacks & spoons. The 6am check out lady needs an attitude check & new job. She looked like she just rolled out bed and arrived to work. Her attitude was unpleasant but quickly changed when I asked what her name was.... Naturally I forgot but would remember her face. She checked us out on 12/18/23 at 6am. She wasn't busy & acted like booking through a third party was an inconvenience. The only thing about the room was being handicapped bathroom the water from shower runs out into the hall carpet by front door. Overall I'd stay again. I think the positives outweighted the 2 negatives.

It was a nice friendly environment. The hotel bar was nice a bit pricey but overall i would rate it 8.5 out of 10

This hotel is located in the heart of downtown Charlotte. It has a bar/lounge and good parking. The bed was extremely comfortable and the room was clean. There was only one issue and I am not sure if was older carpet or what but there was a mildewy smell that hit my nose as soon as I walked in the room. The bathroom was to the right when I walked in, but the smell did calm down as I walked further in the room. H2, Rm 248. I would stay here again. The staff was friendly and helpful.