ホリデイ イン エクスプレス & スイーツ シャーロット - サウス エンド IHG ホテル(Holiday Inn Express & Suites Charlotte - South End)

一晩過ごしました！私たちの部屋は非常に清潔で快適で、素晴らしいアメニティが揃っていました。従業員はとても親切で、フレンドリーで、私たちの滞在をできるだけ快適なものにすることに熱心でした。またここに泊まりたいと思います！

Overall, I was quite pleased with this property. Very easy check-in, friendly staff, excellent breakfast, very close to restaurants and shops. This area used to be a poorer area of Charlotte, but very developed and lots of great restaurants, apartments, etc. Still elements exist to where you want to be alert at night, but overall, I felt safe. One complaint: TV had poor reception...perhaps bc of rainstorms, but Fox New Channel was blacked out (seemed like censorship). Thats a huge disappointment if this is the case.

Everything was perfect, including the location. The bed and pillows were comfortable and I slept like a baby which is not usually the case. The only thing I did not like which was no big deal at all, was that the room was dark even with the curtains open. I think the lighting needs to be a little brighter. Other than that, I highly recommend this hotel, and I will stay there again.

Nicole at the front desk was wonderful, as well as a couple others ( don't know names ) The thing I have never liked at this hotel, over the 3 years I've stayed here, is that they don't clean your room at all, it doesn't seem, unless you ask them to. I don't think it should be this way. I at least like to have fresh towels everyday and to have my bathroom cleaned and trash dumped.

Loved the layout of the hotel...very modern and clean...felt upscale. Didnt like the parking and for as much as we paid the towels were small and rough.

We were told a text would be sent when our room was ready. We never received a text and finally at 5:15 we were able to get our room

Staff was very friendly and helpful. Many places to eat and drink nearby.

Our vehicle was stolen from their gated parking lot. The front desk staff and manager were not very helpful or compassionate. Didn’t offer to assist us in any way. We wont stay there again.

Everything was great except the automatic charge for parking and that there are not enough parking places. We returned after a concert and there was only one parking space available. Had we been any later there would not have been any and we were charged already.