I’ll start by saying I have stayed here a few times and never had an issue. Last night, after a football game we check in. We get into the room and we get under the covers. There were hairs ALLLLL in the bed. Not one or two. MANY. We immediately call the front desk, where they say there is no maid to change the sheets. Either we can change it ourselves or leave and get a refund. In the middle of the night on a game day, there is nowhere for us to go!! After looking further, there’s black stains on the sheets and pillows. Also, burn holes in the bedding as well. Additionally, burn holes in the chair and black hairs all around the sink. Clearly our room had never been cleaned. Due to it being game day, there was no other rooms to be switched to at this hotel. There were no rooms within an hour’s drive and this was the middle of the night. Truly a horrific and disgusting experience. For $230 a night…this is a crime!!!!!!
自動翻訳