Best Western Plus Galleria Inn Suites

This hotel was an absolute nightmare. The rooms were visibly dirty, with stained carpets and a bathroom that clearly hadn’t been properly cleaned. The front desk staff were incredibly rude and dismissive, rushing us through check-in and giving us attitude whenever we asked simple questions. It felt like we were an inconvenience just for being there. I would never recommend this place to anyone—save your money and stay elsewhere.

The property manager was very pleasant and very understanding. Loved her personality, what I did not like was the fact that the pool was not going to be in working conditions for the entire 2026. That is one of the main reasons why I book hotels with pools of nosed or outside. The hallway had food on the floor outside of it he rooms or clothing, not sure if it was homeless people staying in the hotel but it was disgusting. The only best party of that place was the hotel manager that was working the shift 7/11 and 7/12 when we checked out

Good hotel to stay , nice and quite .

The rooms was not cleaned at all and the bathroom towels was changed once throughout my stay. Better housekeeping is needed!

Decent breakfast. Rooms are bit run down but decent value considering how expensive hotels are in the area

房間挺大的，床也可以，就是房間總體感覺有些潮濕，訂房時最好提前確認一下，早餐有些單調，反正可以吃飽，梳化床也可以睡下兩個人，這一點不差

這個酒店的名稱有點迷惑人，大家要仔細看看， 好像許久沒有翻修了，安全性可疑。

酒店太陳舊了，房屋特別小，