Dear Sir / Madam,
My wife and I have been very impressed at the assistance provided by members of the Hotel staff. In particular we would like to commend:
- Xiao Lo for his help in arranging an additional night, beyond the two nights that were first booked.
- The professional and competent manner in which we were provided with ‘packed breakfasts’ when we left early on Wednesday morning, to visit the Panda breeding centre.
It was a pleasure to stay and the comments above are just two of so many positive experiences that we encountered.
Unfortunately, sometimes I have to comment about the negative aspects of a hotel stay. It really is nice when there are only positive comments to make.
I hope that you will be able to share our comments with your staff, as everyone has done such a wonderful job.
Yours faithfully
Alan Traves &
Zhang Yu
自動翻訳