Harrisons Hotel

Location - 7/10 Established in 1885, this budget hotel is located in Valluvar kottam on the main road approx 20 min away from Marina Beach. Room - 8/10 The premium room is spacious, decorated and well kept and provides 2 bottles of mineral water per day. Room rates provide value for money. Service - 8/10 Room service and house keeping are quick. Breakfast - 7/10 Served on the second floor, the spread contains south Indian specials (idli, dosa, vada, upma), egg, puri aloo sabzi, beetroot juice, tea coffee and sausages.

Location wise, this hotel scores maximum. And next is their staff, polite, caring, helpful. Especially the lady at the front desk, she was super helpful and willing to accommodate our requests. We met the ***ager too and he was also very receptive of our suggestions and feedback. I guess Chennai being a big city getting a room of a decent size is not an easy task at all. So yeah, found the room to be really poky and tiny. One thing I've always got irked about in my stays in numerous 3 star hotels is the indifferent and step motherly treatment meted out to the toilet and bathroom. Lack of a dental kit, hair dryer in the bathroom, mat for the dry area, were very glaring. And, as everywhere else, the cleaning of the toilet/bathroom is very shoddy. The corners of the bathroom really was a huge put off and I think a lot more than just sprinkling of soap water and wiping off with a mop is required to spruce it up. The next sore point was the complimentary breakfast...ooooffff, those stone cold/rock hard idlis, the upma which looked like my granddaughter's play dough and tasted....Ehhhh!! Did I say *taste*? Sorry, I got that mixed up with tasteless, odourless, flavourless... It was just a huge mass of da****ed sooji. Maybe the saying *Eat breakfast like a king* is unheard of in this hotel. And please don't fall prey to *free Wi-Fi* tag line, because no matter what time you check in, their server will inevitably develop a problem the next morning and you'll have no WiFi. Wish that they pay more heed to the fact that they are in the *SERVICE INDUSTRY*

I am a regular at Harrisons since they are a stone's throw away from my Chennai office. So I make do with some small inconveniences and policies. But this one takes the cake. So, they keep 2 brands of mineral water. Kinley and Aquafina (both have the same MRP). The Aquafina bottle is kept in the fridge and is charged Rs.53 as mini bar service. The Kinley one is complimentary and kept outside. Weird? So, I asked for a cold Kinley bottle since that is complimentary. But they don't serve cold Kinley 😤 So, if you want cold complimentary water, keep your Kinley in the fridge and wait for an hour. Howz that for policy? If you want to distinguish, keep a Perrier vs Kinley. Not an Aquafina.

I stayed in the hotel during my business trip to Chennai. The hotel is in good location. The rooms given is also ok, but there was a humming sound coming through out the night and the vibration can be felt in bed. This might be due generators or something but i couldn't sleep. The bathroom is ok and need to call for basic toiletries in the room. I had dinner and food quality is ok.

The hotel is perfectly placed near the US CONSULATE …Krishna Das at the front desk was very helpful and kind. Very helpful staff. Yuvraj also helped us immensely at checkin The hotel has a night club as wellp

I have got room on 8th floor and sound of Roof top AC consistently reminded me of travelling in an Aeroplan. Informed twice at reception - i was told that it will take half an hour to shut down old Ac but unfortunately the voice never stopped - could not get peaceful sleep. 2ndly Food reservice in room was bad- when is specially asked for my choice of item - i was given a portion of it and charged full amount. on being asked to speak to ***ager - No on bothered to come take the feedback. (came late finally) I requested for Iron - not provided I asked for Bathroom slipper not provided Floor and sticky bare foot Careless attituded of team toward the guest specially in hotel industry is not acceptable. Will Avoid.

Did a late night check in when most other hotels in the area refused a room. Check in and check out very fast. Rooms are decent and well appointed. Sleep quality and sound proofing is good. Bathrooms and fittings looked a little dated. Buffet breakfast has decent options, tried lunch at the Chinese restaurant, was pretty good. Overall satisfied with the stay.