ホテル プリンチペ(Hotel Principe)

The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!

The way the night receptionist handle a simple mistake of date I made...

The stay never happened. When we arrived, we were told they had no room. When we showed our reservation with proof of payment, they said they wouldn’t honor the reservation and we needed to get a refund from *******. They claimed their system is not updated , hence why it showed they had available rooms on *******. Terrible staff with bad attitudes.

We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.

We didn’t get to stay at the hotel, their rooms were not secured- our room window which was almost the size of the door could not lock! There was no wifi for us to stay connected with family & friends plus the staff had us in circles before even attempting to address us. The pool water was very dirty looking and no flowing water. I will attach photos. Their television was unusable because there was no internet and it was a tv from the Stone Age.

The room was not clean that they placed us in. Room 303 the bathroom door had stains the shower curtains were filled with mold, the bed sheets were stained and old. We booked the room because it had a pool and the entire stay the pool was not usable and everyday we were told tomorrow it would be an nothing happened. The sink in the room started leaking and the maintenance person told me it was because of our wet clothes. I had to physically show him where the leak was. It was three of us and 1 roll of toilet paper and when asked for another in the morning they told us with an attitude we have to wait until they come clean the room. Never again!!!

Its a humble hotel, great for locals whom are looking for a night stay. But not what my family was looking for in a family location. Very clean just muggy due to the humidity.

Room is clean Expected a phone and mini fridge in room

The service was poor, the pool was out of service the whole time i was there, the room needed upliftment i was very disappointed with Hotel Principe will not stay there anymore and will not recommend this place to anyone.