ホテルからの返信: Dear Guest UserThank you for graciously taking the time to share your exceptional experience at The Chiang Mai Riverside Hotel. We are genuinely delighted to learn that your stay with us was pleasant, and that you enjoyed our breakfast offerings, cuisine, and the overall ambiance of our establishment. Your positive feedback regarding the spaciousness, attractiveness, and comfort of our rooms, as well as our beds, brings us great satisfaction.We sincerely apologize for any inconvenience or discomfort caused by the cleanliness issue with our swimming pool. Please rest assured that we are swiftly addressing this matter to rectify it. Your understanding and patience are greatly appreciated.We are profoundly grateful for your choice of our hotel for your stay, and we eagerly await the opportunity to welcome you back on your next visit.Warm regards,The Chiang Mai Riverside Hotel
ゲスト
ヴォラヤ ワンベッドルーム スイート
宿泊: 2023年2月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年3月4日
コストパフォーマンスに優れたとても素敵なホテルです。次回もここを選びます
原文Googleによる翻訳
6/9
ホテルからの返信: Dear Guest UserThank you for your feedback. We're delighted to hear that you enjoyed the decoration of our hotel and experienced great service during your stay. Providing a pleasant and welcoming environment is important to us, and we're glad that you found our decor appealing. Our team strives to deliver exceptional service to all our guests, and we're thrilled that you had a positive experience with us.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Chiang Mai Riverside in the future.Warm regards,The Chiang Mai Riverside Hotel
ホテルからの返信: Dear HS-HKGThank you for selecting our hotel once again for your recent visit to Chiang Mai. We are truly delighted to hear that your stay with us was exceptional, and that you found pleasure in the elegant design of our rooms and the convenient location along the Ping River.We take great pride in the genuine hospitality our staff extends to each guest, and we are thrilled to learn that their heartfelt service stood out during your stay and your acknowledgment of our team's efforts is deeply appreciated. Once again, we extend our heartfelt gratitude for your continued patronage and for sharing your positive experience with us. We eagerly anticipate the pleasure of welcoming you back for another memorable stay in the future.Warm regards,The Chiang Mai Riverside Hotel
ホテルからの返信: Dear Liuyu-JaneThank you for your wonderful review and for choosing to stay at The Chiang Mai Riverside Hotel. We are thrilled to hear that you had a fantastic experience with us.We are sorry to hear that you couldn't stay longer, but we hope to have the pleasure of welcoming you back for another amazing stay in the future. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Warm regards, The Chiang Mai Riverside Hotel
ホテルからの返信: Dear Valued Guest,Thank you for your detailed feedback on your recent stay at The Chiang Mai Riverside. We apologize for the inconvenience you encountered and appreciate your insights.We regret any inconvenience caused by the delay during check-in and the confusion with room arrangements. Your comments regarding our kitchen amenities and staff attentiveness have been duly noted, and we will address them internally to improve our service.Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,The Chiang Mai Riverside Hotel
你直接
ヴォラ・ティタ 2ベッドルームスイート
宿泊: 2023年8月
家族旅行
33件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年9月5日
装飾は豪華で、サービススタッフの態度は良好です。素晴らしいホテル
原文Googleによる翻訳
ホテルからの返信: Dear 你直接Thank you for graciously sharing your exceptional experience at The Chiang Mai Riverside Hotel! We are genuinely delighted to learn of your positive impressions during your stay with us. It is truly gratifying to hear that our accommodations met your expectations, with our spacious and attractive rooms, as well as our comfortable beds contributing to your overall satisfaction. Moreover, your commendation of our staff's friendly and helpful service is deeply appreciated, as it reflects our commitment to delivering excellence in hospitality.Your kind recommendation holds significant value to us, and we eagerly anticipate extending our warm hospitality to those considering a visit to Chiang Mai. Thank you once again for choosing The Chiang Mai Riverside Hotel, and we eagerly await the opportunity to welcome you back for another memorable stay.Warm regards,The Chiang Mai Riverside Hotel
Champ Fab
ヴォラカモル2ベッドルームスイート
宿泊: 2024年7月
友人との旅行
21件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年7月17日
The living room is very nice, recommend this hotel for group of friends.
翻訳
ホテルからの返信: Dear Mr. Fab,Thank you for your kind words. We’re delighted to hear that you enjoyed the cleanliness of the hotel, the spacious room, and the friendliness of our staff. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.We look forward to welcoming you back in the future.Best regards,The Chiang Mai Riverside Hotel
HNtravel
ヴォラ・ティタ 2ベッドルームスイート
宿泊: 2024年6月
家族旅行
12件の口コミ
4.5/5
非常に良い
投稿: 2024年6月15日
Overall good but nothing near by and is more like a service apartment
翻訳
ホテルからの返信: Dear HNtravel,Thank you for your feedback. We’re pleased to hear you found your stay overall good. We understand that our location might not be ideal for everyone, and we appreciate your comments about the service apartment-like experience. We’re continuously working to improve our amenities and services, and your input is valuable in helping us enhance the guest experience.We hope to have the opportunity to welcome you back in the future.Best regards,The Chiang Mai Riverside Hotel
WAILING
ヴォラヤ ワンベッドルーム スイート
宿泊: 2024年7月
一人旅
5件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月22日
Good view and nice service , quietly
翻訳
ホテルからの返信: Dear Mr. WAILING,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the beautiful view and our attentive service during your stay.Creating a peaceful and relaxing atmosphere for our guests is our priority, and we’re glad you had a quiet experience with us. We look forward to welcoming you back to The Chiang Mai Riverside for another enjoyable stay!Best Regards,The Chiang Mai Riverside Hotel
ゲスト
ヴォラティラワンベッドルームスイート
宿泊: 2023年12月
一人旅
16件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年1月12日
So good
翻訳
ホテルからの返信: Dear Guest UserThank you for your feedback. We're delighted to hear that you enjoyed the decoration of our hotel and experienced great service during your stay. Providing a pleasant and welcoming environment is important to us, and we're glad that you found our decor appealing. Our team strives to deliver exceptional service to all our guests, and we're thrilled that you had a positive experience with us.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Chiang Mai Riverside in the future.Warm regards,The Chiang Mai Riverside Hotel
ホテルからの返信: DearValued Guest,Thank you for your feedback! We are thrilled to hear that you enjoyed your second stay in our spacious 115-square-meter suite and found it to be a great value for your money. Your five-star rating for cost-effectiveness truly means a lot to us!We’re glad you appreciated the tranquility of our location, which offers a peaceful retreat away from the city’s hustle and bustle. It’s wonderful to know that our staff’s service made a positive impression on you, and we will continue to strive for excellence in our breakfast offerings.Thank you for choosing The Chiang Mai Riverside, and we hope to welcome you back for another enjoyable stay!Best Regards,The Chiang Mai Riverside Hotel
ホテルからの返信: Dear Valued Guest,Thank you for your detailed feedback. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room, as well as the overall value for money. It’s great to know that our room standards met your expectations.We appreciate your comments regarding the facilities and breakfast options. Your feedback is valuable and will help us in our continuous effort to enhance our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,The Chiang Mai Riverside Hotel
ホテルからの返信: Dear Guest UserThank you for providing such thorough feedback on your recent stay in the Vorrathita Two-Bedroom Suite. We are pleased to hear that the suite met your expectations, particularly in terms of cleanliness and hygiene, which are areas we take immense pride in maintaining to the highest standards. Your attention to detail, including inspecting the corners of the bathroom, is deeply appreciated, and we are delighted that it contributed to your overall satisfaction.Regarding your feedback regarding breakfast and the language proficiency of our staff, we sincerely apologize for any inconvenience caused. Your comments have been duly noted, and we will take proactive measures to ensure a more consistent and diverse breakfast selection in the future. Additionally, we will explore options to provide language assistance in Chinese to better accommodate the needs of our guests.We regret any disturbance caused by noise during the night and apologize for any inconvenience it may have caused to your rest. Rest assured, we will investigate this matter thoroughly to identify potential solutions and ensure a tranquil environment for all our guests in every suite.Your feedback is incredibly valuable to us as we continually strive to enhance the quality of our services and facilities. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you for choosing our hotel, and please do not hesitate to contact us if there is anything further we can assist you with.Warm regards,The Chiang Mai Riverside Hotel