ウェスティン シカゴ リバー ノース(The Westin Chicago River North)

ベッドは岩のように硬い コーヒーサービスは避けた方がいい。当然ながら値段が高いだけでなく、ひどい。スターバックスは名前を取り上げることを検討すべき スタッフはフレンドリーで、立地も完璧

Do not stay here. The room was not clean; there were hair all over the bathroom and coffee cups had coffee spots on them. The water was turned off in our room for the morning we were leaving. When I called the front desk, they rudely told me to just use the gym's locker room.

The hotel was great, the staff was friendly, location is wonderful. Food, meh. Very expensive, not good (breakfast), they fill up your coffee cups and then charge you $5 a cup, even when you didn’t ask for or drink coffee. I would definitely stay again, just not partake in the restaurant feature of the hotel. Everything else was great!

right in the middle of everything...don't get it confused with the other Westin by the Water Tower

Excellent hotel and great location. staff are very helpful and friendly. Particular shout out to Sam in the fitness center. He remembers everyone's names and is just fun! It would be an even better hotel if they had a pool and/or hot tub.

Everyone was friendly, specially Juan the bartender. Only complaint are the beds, they are so uncomfortable, it gave me back pain, same for my husband. Also I stayed in a deluxe king bed, the lighting is not good and mirrors are super high if you want to sit and do your makeup there’s some room for improvement there.

Room was clean and comfortable. Location was excellent, and the staff were professional and courteous. I will definitely stay here again

Situated right on the Chicago river, this place wonderful. A short walk to the theater district and shopping. The staff was wonderful. Pay for a room with a view of the river, its beautiful.

We DO not recommend breakfast there. We were told that the USD 25 destination fee can be spent towards it. This was the only reason for us to have breakfast there. We ordered two steak cut oatmeal’s for each USD 16 and got basically nothing. Every bakery on the corner serves it better and bigger for a third on the price. Coffee was poured without being asked and USD 5 were charged for it. After a complaint at check out it was taken off the receipt. In adoption we were however told that the destination fee can only be used on the day of check in. I.e. we were charged for the full breakfast. This was only credited towards the breakfast after discussion. The same happened with the WiFi, which it is said to be included in the destination fee but nevertheless charged. Rooms ok. Location very good