Lifeng Hotel (Raffles City Chongqing Hongyadong)

1.前台服務差 那個小夥子愛答不理 2.房間設施差 網上評價説可以看江景 結果就一個小格子看對面樓 我訂的最貴的單間 3.衞生間洗手盆伸出來一截一不小心會撞到 4.中午兩點左右住進去 空調開到下午五點四十還是沒有一點熱氣 進房間是20度 出去時還是20度 空調確定開的熱風 本人任何時候習慣性好評 全國麗楓住了多家 這次是最壞的一次體驗 應該也是麗楓中最差的一個店

酒店對面就是重慶大劇院，左手邊步行10分鐘就是洪崖洞，酒店位置很好，訂完房給酒店打電話了，讓前台給我們預留了停車位，市中心的酒店能有自己的停車場很不錯的哦，需要停車的話要提前打電話哦，前台美女很熱情，這次出來耍還是很開心的，晚上住的很舒服的，服務員也很熱情，要個刮鬍刀，很快就送到房間了，房間很漂亮，薰衣草掛畫，給人感覺就很温馨。

前台妹妹辦理入住很快，很熱情，酒店就在江邊，離洪崖洞和來福士廣場都很近的，房間乾淨明亮，洗手不小心把戒指弄到面盆下水管了，工程部師傅很快就來把戒指給我們弄出來了，服務態度很好！點贊。訂房的時候沒有看是否有早餐，入住的時候前台還給我們送了2份早餐。下次來重慶還選他們家。

房間寬敞明亮，乾淨整潔，前台妹妹服務很好，還給我們説了去周邊景點的最佳路線，避免走冤枉路，酒店還為客人準備了去各個景點的路線和出行方式的紙條。就在大廳的牆上，這個對我們這些外地人很有幫助，非常人性化。

免費升級了房型，早餐也挺不錯的。特別特別特別好的一次住宿體驗，必須好評，前台很耐心的幫我查詢路線，態度很好，房間也很不錯！乾淨衞生，地鐵一號線5號口出來走幾分鐘就到了，打卡洪崖洞 板凳麪 都在酒店附近，不錯不錯！

Room with no windows smelt like hotpot

The staff was super friendly and very helpful. Thank you very much. Rooms are old and a bit run down. In theory the rooms are well equipment with all sorts of amenities, but that does not cover up the fact that the hotel needs to be renovated. Please be careful when choosing your room. There are rooms without window and rooms that have a window but face the backside of the hotel (hillside). Although there is a window, it goes into a cave with no daylight whatsoever. Choose a room that faces the road and the river, if you can.

Room window offered with additional price room clean enough but smells not good

This is one of the worse hotels that I’ve ever stayed. I don’t usually leave a comment but this time I have decided to write a comment for the hotel so that you don’t be the unfortunate ones. I checked in on the 22nd Dec 23 and checked out on 24th Dec 23. The front desk staff is unfriendly and helpless. When I arrived at the hotel, I asked the front desk where the washroom is. Her reply was 2nd floor. I went to the second floor and there’s no signage to show where the washroom is and I couldn’t find it. Then, I asked one of the cleaners and her reply was there’s only washroom in the hotel room. Oh gosh, the cleaner didn’t even know there’s washroom available at the second floor. At the end, I found it. The elevator was under maintainance and I have to climb up the staircase to reach level 5. The staircase is dim and full of garbage. The room is spacious but it’s dim as well. Overall, I don’t enjoy my stay in this hotel.