When we first arrived the staff were very friendly and check in was quick.
When we got to our room, however, the door was open and the room was not cleaned. Cigarette butts in coffee cups, trash on the tables and floor and the bed had no duvet. The cleaner came quickly and we only had to wait half an hour until it was cleaned and ready.. Although it put me off drinking coffee in the morning.
Cleaning and breakfast staff get 5 stars but reception staff get 3/4 due to the fact they didn't seem to care about our room not being ready and the state that it was in.
自動翻訳