After reading so many bad reviews about The Urban – I decided to stay there to debunk some of these fussy reviews after being told by a friend that this hotel is after all, a great and very cool boutique hotel. I stayed at The Urban recently on a Saturday night to attend a gig on King Street. Firstly, the location of this hotel is convenient and fantastic! The Urban, situated on Enmore Road of course is close to the heart of King Street, and even better the venue I was going to was only a few blocks up, not to mention the hotel is surrounded by an array of shops, restaurants, and cafes along Enmore road too. So once you park - easy walking is your friend and access to everything that is cool in Newtown is there. For those expecting a 5-star Sheridan experience, this is not for you and maybe that is why you’ve written some of these harsh reviews. Yes, the rooms can be a little loud on and off from Saturday night revellers drunkenly walking past, however, I assume given the location you would be hard pressed to find any hotel that offers complete unbroken sleep – Newtown does not sleep after all, therefore, maybe Newtown is not for you. The Hotel advertises as boutique / Industrial style accommodation, and I believe that is what they offer. The Receptionist staff were friendly – the room was very clean with industrial touches (that’s the whole point of the cement roof, people!). The bed was fantastically comfortable (stayed in a King room), and I absolutely loved the artsy dystopian style greenery in the belly of the building that offered an obscure tranquillity while walking to your room. The Urban isn’t a break the bank cost for one night’s accommodation in this popular area of the Inner West. You will be paying for location, comfort, and cleanliness. I do agree however, the room should offer coffee pods to go with their coffee machine – just as The Urban’s amazing sister hotel The Collectionist did. All this and an 11am check out on a Sunday. We want to say thanks for having us “The Urban” and we will be back
絶対にひどいサービス。私は翌朝シドニーからの早朝のフライトの前にこの場所を予約しました、そしてそれは週末のニューサウスウェールズの雨の嵐のために最後の分旅行でした。アルビオンパークからの5時間の列車の旅(実際には1.5hrsを通過する必要があります)では、土砂崩れはバスの交換サービスを取らなければならないことを意味します。ホテルに連絡しようと何度もしましたが、役に立たなかったので、無料のキャンセルをリクエストしました。予約当日の深夜近くまで別の対応を得られませんでした。どの時点で明らかに別の場所を予約しましたか。対応は24時間以内の予約なので無料でキャンセルできないと。対応は予約15分以内にキャンセルを要求したというアドレスに失敗し、悪天候のためチェックイン制限のためにそこに着くことができないという根拠だけでキャンセルしました。面白いことに、私たちはベッドの上にゴキブリが這っているというレビューの量で治療を逃したようです!!私はこの場所に連絡しようとして以来約10回試みましたが、これに関する1つの応答はありませんでした。本当に恐ろしいサービス&それが私たちの休日の経験を汚すような恥。この腐敗したビジネスにあなたのお金を与えないでください! F**k you Cambridge Lodge.
Had an amazing experience here during my stay. Staff at the front desk were incredibly friendly and welcoming. The room itself was clean and comfortable, we had a window overlooking the park which was just perfect! Location was also a major plus - right in the city and walking distance from everything we wanted to do! Would absolutely return next time!