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Currently, the hospitality of the manager and staff witnessed were most good and helpful without a need to ask as for all basis had been covered. The Alpine although highly underrated their services are most welcoming and accommodate well indeed. Room services are as described in the booklet as per request or if staying for a longer period of time, as per the reasonably requested for all whom are of these considerations to be made for the upkeep within the room of stay, whilst well mannered, respectful of needs or wants, time constraints and any reasonable requirement that may need to be met, inclusive of proper appropriation where truthfulness exists. The rules of stay are reasonable when reading the booklet provided in each room. Also, any unwanted attention, or unwarranted approaches, are tended to, with accordance to Alpine Heritage Motels rules provided in the booklet found in each room. There's much respect for the experiences and those whom have accommodated those experiences had during the recent stay and will be continued to be held for those at present in the highest of regards for the Alpine Heritage Motel management and staff under management. Thank you for your appreciation and kindnesses that I had witnessed, as all are doing their best which is good to see, with regards to the management and staff under management, as well as for those whom may be involved with the position of management.

Room: Spacious, clean, well presented. Just a one night stay, so room comfortable for our needs. Close to town, not even 2 minutes from the main road through Goulburn Nice gardens and grounds. Friendly reception staff, very laid back, just like chatting to family. Helpful.

Never staying again after having poor customer service after having 3 bottles of Powerade stolen by the cleaner and no apology or offer of replacement by the staff. Stayed 1 night, we had left 3 unopened bottles of Powerade and a drink bottle in the fridge as we were in town for a child’s soccer tournament. We realised 5 mins after checking out on our way to the soccer fields and rang the hotel straight away and asked if they could put them aside and we will collect in the afternoon. When we arrived to collect only the drink bottle was left, the cleaner had actually stolen all the Powerade!! The cleaner would not have had a chance to do this if the person who we spoke to actually retrieved them and put them aside when we rang. Disgusted that the staff member quite happily told us that afternoon that the cleaner had taken them, no apology or offer of replacement!! $15 worth of drinks stolen without any hesitation. Taking items that don’t belong to you is theft - simple!!

A fabulous stay at The Abbey, as soon as you enter the entrance you see the style of this Motel. A very modern and tastefully decorated reception area. The rooms are massive , beautifully furnished and have a small kitchenette with ample crockery and cutlery, a microwave, bar fridge , toaster and kettle. The rainfall shower head is great with good hot water and pressure. as well. In the room you will find a desk and chair and also a table and 2 chairs. Our king bed was comfortable, it was a little too soft for me, but my husband had no concerns. We would very happily stay here again. The staff had preset the air-conditioning so it was nice and cool when we arrived. The guy at Reception suggested we make a booking at the local hotel for dinner as it gets very busy. We were thankful for this tip!

Travelled with friends on a road trip to Melbourne from Brisbane. We had our show cars on trailers so plenty of parking available and the room was spacious and clean and comfortable. A friendly welcome and would definitely stay here again! Thank you!