During my stay at this homestay, my wife and I received detailed instructions on how to get a taxi and to use the nearby transportation from the hotel staff at the start. The hotel's top floor rooms offered a great view upon arrival, and they were cleaned every day by the hotel's staff. This hotel offers authentic Kaiping cuisine. The most interesting thing is that the owner sings very well and invites guests to sing karaoke.I look forward to staying here again in the future.
EE FungI was really well treated and the staff were professional and polite. The buffet style breakfast is very very good. The room is spacious and the bathroom is spacious and clean. The self service and free laundry equipment is LG commercial series is the amenity that I like most.
HHuiExceptional apartment style rooms that is convenient and ofter all the amenities and tools you will need as a home away from home. Our one bedroom suite had on-suite washer and dryer (even hotel's at Hangzhou didn't have dryers), disher washer, fridge, and full stove/oven. All the dishes and detergent were provided and replenished daily. Housekeeping even did my dishes on days I left them in the sink! This hotel is conveniently situated at the city center of Kaiping and most things are within a short walking distance. I found this hotel after having stayed at and leaving another that was unacceptable. TingFeng Hotel staff was in the middle of giving their fourth floor a deep clean and I was able to witness first hand their pride of stewardship of this hotel. Not only did Reception ensure we had the exact room to meet our needs but they went over and above to ensure our stay was enjoyable. Special shout out to the exceptional leadership and great attitude of Cindy at the front desk. I was accompanying my elderly mother back to Kaiping to visit family and have not been back in Kaiping for over 20 years. Along with many of the other concierge staff she help to arrange much of our itinerary while in Kaiping. We felt very safe and secure with her reliability and responsiveness to our needs. Thank you, Cindy! You are truly exceptional and your level of service can be set as bar for any five star hotel world wide.
MmeiweichangService: great, helpful. Assist us to order **
Room: clean, spacious, like the shower gel and shampoo hahaah
Location: walking distance to local market 步行街
Food: I nearly miss the breakfast, local authentic taste
Special thanks to the counter staff to give us directions to experience the local feel.
#寻根记
ゲゲストThe apartment is ideal location and very convenient to access the necessary amenities at surrounding areas. The room is clean and comfortable to stay. Daily service room and the response on the feedback are good. Please keep it up.
Few keys are required the owner to improve as below
1) Balcony door couldn't be closed.
2) The shower head holder couldn't be hold the shower head.
3) The bathroom sink is slightly clogged. The water didn't drain down smoothly.
MMary Wilson AndersonThe hotel was very well located, it is between two villages, I recommend renting a bike from the hotel which costs 40 RMB per day and cycling around. Distance between the village is 15-20 min. It's not very easy to ask for Didi, you can get it but it takes time and you have to be trying until getting one. Very Clean room, comfortable bed and with bathroom amenities. AWESOME STAFF AND VERY HELPFUL!