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We recently returned from two nights in a superior double room at the Hotel Kronenschlosschen. Having escaped from a really poor hotel elsewhere, this place felt like heaven, particularly as we sampled the food first. That lunch, on the terrace overlooking the glorious garden, convinced us that this was the hotel for us and luckily they had space. What they forgot to tell us was that they had two wedding receptions on the Saturday night and because of staff issues could not carry out ordinary restaurant service. However, wonderfully, we were able to eat from the menu of one of the weddings and outstandingly tasty and attractively presented that food was. We expected a lot of noise from the parties (as per an English wedding) but both were restrained events that allowed us to sleep peacefully. Our room, 25 on the second floor, was charming, comfortable and most importantly and unlike our previous hotel, had a fan, making sleep possible. No A/C because of the age of the building, which was in itself a lovely feature, particularly the carved wooden staircase (no lift). My husband particularly enjoyed the 'Olympic quantity' of sherry supplied and re-filled in our room. All staff we encountered were friendly, helpful and charming, speaking excellent English. Apart from lack of air conditioning, the only other downside to this lovely hotel is the main road running alongside. We could hear the swish of traffic at night with windows open but it did not disturb us. We would definitely stay here again if in the area.

We chose this hotel because we were going to visit the Rotweinfest at Ingelheim. Everything about it was perfect. Quiet. Clean. Comfortable beds. Powerful hot shower. Tasty and extensive breakfast buffet. Friendly staff. Absolutely no complaints. We’ll be back.

Stayed 5 nights in this hotel on a coach tour. Room/bathroom was a nice size and very clean. We had a kettle in the room, and plenty of plug points. It was so hot and stifling and with no air con was difficult to get a good comfortable nights sleep. We did get a fan which helped. Our room was facing at the back which we were grateful as the rooms facing the road were exceptionally noisy due to this hotel being on a main road/junction. We only got noise by the smokers hanging around the car park for their before bed ciggie. The breakfast was of good choice and there was tea and coffee included. Evening meal was okay, but drinks had to be bought even water for 2.5 euros small bottle and soft drinks 3 to 4 euros. The service was slow and one night we waited 45 minutes for a bowl of soup (considering they had all our orders in by 9am that day). As this place is a restaurant we found that the customers booked into that restaurant were given all the attention service first and we were left to wait. Also we were shunted outside to have our evening meal and had to negotiate to have a small table for two/four of our party to be inside. So only four out if five from me as the service really let this hotel down.

Recently stayed at this lovely small hotel which is very nicely located centrally in Rudesheim but far enough away from train noise or busy streets, although there is a bar opposite we were unaffected by any noise being located in a Comfort Junior Suite in the eaves of the hotel. Our suite consisted of a small sitting area and bathroom on the entry level and two bedrooms up a spiral stairway, this would be my main issue that you had to negotiate this stairs in the night if you needed the bathroom, plus the dressing table and storage area for the outer bedroom was also downstairs. There was a little dressing table and some shelves in the inner bedroom but storage is quite minimal so be prepared to live mostly out of your suitcase. However despite these issues the room had air conditioning, was spotless, beds were comfortable and bathroom well proportioned with lots of storage and a good hairdryer, there was also a good sized fridge which was very handy. Breakfast was served in the beautiful little restaurant which was unfortunately closed this year, there was also a nice little courtyard area where you could eat, we had a lovely lady waiting on us each morning and her helpfulness and friendly nature made up for the frosty unwelcoming woman who checked us in upon arrival. English speaking guests should be aware that it can be difficult to be understood, many staff have little English and learning a few basic German phrases would be helpful, this whole area is not really geared up for the English speaking market and is more aimed at native clients, this is reflected in the food also but that was fine we were there to experience something different and enjoyed the fare although asking for decaff coffee proved very difficult in some places its a bit of a rarity apparently! Overall we were very happy with our accommodation and thought it good value for money, maybe keep the frosty lady away from reception to ensure first impressions are true to the real hospitality of this charming hotel.

Zimmer und Bad rochen stark nach Muff, Ursache war der Abfluss im Bad. Der Geruch war unerträglich, sodass man kurz vor dem Übergeben war. Trotz durchgehendem Lüften keine Besserung. Mehrfache Beschwerde an der Rezeption (mindestens 4 Mal) brachte keine Abhilfe. Zimmerwechsel wurde abgelehnt. Zimmer abgewohnt, teils unsauber.

Return trip to Hotel to visit xmas market .Asked for same room at the front of building but there is a busy railway so not for light sleepers ! However they do supply ear plugs !! We enjoyed the room as it is spacious and so much to see outside ie river traffic trains and main road . Breakfast plentiful with a glass of prosecco if wanted . Room was warm , clean and comfortable. There is parking available but you pay extra but parking is a must as that time of the year as is very busy .Staff very good thanks to management and we will be back