Abbiamo soggiornato in questa struttura e, devo dire trattasi di un hotel a pochi passi da piazza Bra ove si trova l’Arena quindi, posizione eccellente. La struttura si presenta pulita sia nelle parti comuni che nella stanza, quest’ultima è risultata ampia con un bel bagno spazioso. L’accoglienza buona, personale reception professionale e disponibile. Servizio sala colazione…purtroppo devo dare un punto per non dare inclassificabile. Mancanza totale di organizzazione, manca un responsabile di sala che controlli l’operato degli addetti, affermo ciò in quanto mi sono capitati due episodi che non devono assolutamente accadere in un hotel di livello. In primis mi avvicino al buffet e, volendo prendere della frutta fresca noto che i recipienti dell’ ananas e anguria fresca sono vuoti, ciò non deve assolutamente succedere in quanto ancor prima che si svuoti completamente il recipiente deve essere sostituito con altro già pronto in cucina, dopo aver chiesto se fosse possibile avere detta frutta mi viene riferito che la stavano preparando, presumo siano andato a raccogliere la frutta in quanto il tutto è arrivato dopo buoni 15 minuti ma, non è tutto, chiedo ad un addetto di sala se fosse possibile avere un cucchiaino da caffè in quanto mancavano in entrambi i contenitori, l’affetto mi riferiva che avrebbe provveduto immediatamente ma, ha continuato a svolgere le sue mansioni alche’ dopo cinque minuti mi sono recato davanti l’ingresso della cucina chiedendo un cucchiaino, rimasti perplessi della mia richiesta verificavano la mancanza di dette posate e iniziava la ricerca della stoviglia, dopo un minuto scusandosi dicevano di averle dimenticate in lavastoviglie (la scusa è peggio dell’accusa). Sicuramente tutto ciò non sarebbe accaduto se ci fosse stata la presenza di un responsabile preparato per questo tipo di servizio. Purtroppo per errori di questo tipo l’intera struttura perde valore. Mi scuso per la lunghezza della recensione ma mi sembrava doveroso spiegare quanto accaduto affinché la direzione provveda a migliorare il servizio.
We had the absolute best time away in Hotel Bologna. The terrace suite 624 is worth the extra money if you want - taste of luxury. The hot tub on a cold winters day was just lush, the views amazing. Rooms very clean and daily turnovers excellent. Staff on reception, in particular Allesandro and Rosa were super helpful and friendly. The breakfast team know how to put on a wonderful spread and know how to make a decent cappuccino! The location is so central and convenient. We parked at Cittadella car park and it’s a 5 min walk to the hotel (as no parking at the hotel) it cost €20 per day which for city centre is standard. Verona is beautiful and when your base camp is Hotel Bologna it take the whole experience to another level.
We visited this hotel for the 4th or 5th time, we always were satisfied. But something had changed, we do not know why. Our welcome was fine, a bottle of prosecco waiting for us, just missing the cookies we had last year. We ordered the breakfast which is served on your room, and it was delivered next morning just in time. The scrambled eggs were nearly cold. In the afternoon coming back from town we missed new cleaned glasses, the used ones were not replaced, same with empty shower gel, we had to ask for nearly everything. The rest was okay, but nobody asked for our satisfaction at any time, even the departure. In the room we also had the impression that there’s the necessity for some renovation, even at some walls and the fridge with its door not closing properly. Being honest, we spent around 500 € (!) per day for b&b here! So this time we left Verona and the hotel not knowing whether we would come back in future.
Il vero plus di questa struttura è sicuramente la posizione, vicinissimi al centro in posizione strategica per raggiungere moltissime delle attrazioni turistiche/culturali della città. Personale cortese e disponibile, anche in fase di prenotazione disponibili a risolvere ogni problema (come quello del parcheggio della macchina, troppo grande nel nostro caso per gli angusti spazi a disposizione). La stanza elegante, sobria moderna ci è piaciuta. La colazione, se richiesta viene portata in camera, carina l'idea, purtroppo nessun prodotto tipico, colazione all'italiana, sarebbe stato carino poter scegliere ma probabilmente la struttura non è organizzata allo scopo, comunque peccato. La cifra circa 200,00 euro a notte non è poca ma competitiva rispetto ad altre strutture in posizioni simili. Mi permetto di consigliare una maggiore cura ad alcuni dettagli (divano macchiato, angolo della doccia ... ) Comunque soddisfatti.
I visited Casa Babbuino mid July, my first three impressions where immediately positive: 1. I arrived during the night … it was very easy to get a self check in with super fast and nice communication 2. Like 5 min / 350m away from the hotel is a public parking space for 5,- a day … there was always a lot of spaces available. Next to this in the streets it might be even possible to park for free .. I am not 100% sure of that 3. When I arrived at the hotel (the entrance is not so easy to find, because there is no big name in it .. but is this beautiful green door ..) the lobby was already to tasteful arranged .. the next I noticed was the absolutely gorgeous garden … then I entered my room and it was really big, the furniture was classy and new .. large bathroom… From the hotel to the start of the “old town” it’s like 10-15 min walk .. just one street easy to find. A supermarket is like 200 m away and some restaurants are around the corner. Over all the area is very quiet. With the easy parking options it’s a good starting point to visit locations around Verona .. like lake Garda is a 30 min drive. Thanks for the nice visited and especially the gin tonic at the end. Greetings from Germany, Mario
Stayed in the hotel during opera festival weekend. Booked Standard Double room through hotel site. Great value for money and good cancellation policy. Clean. Very good breakfast buffet for the price. Absence of a bar is fully compensated by a bistro next door. Though it is situated on a leafy main street , trafic noise is not obtrusive. We came with our own tea bags (small home comforts) water and cups were happily provided by the staff in a restaurant, to be taken to the room.
SStuart LI found this hotel online last year for our trip to Verona. Wow - what a fabulous hotel. Perfectly situated for walking into Verona and only 10 minute walk to the railway station. The Italian railway system was fabulous with luxurious trains, punctual and relatively cheap compared to the UK. Trips to Lake Garda, Florence and Venice. We stayed in the Garden Room which was lovely. All the staff were very helpful and friendly. Special mention for Noman at reception and the two ladies who looked after us exceptionally well at breakfast. My wife and I would definitely return to this hotel if we visited Verona again. Thank you Hotel Scalzi for making our first trip to Italy so memorable. The gift of the small bottle of Prosecco in our fridge for our 30th wedding anniversary was a lovely touch.
This is by far the worst place I have ever stayed at. Horrible staff, dirty apartment, terrible service, didn’t have most of the things that they said they did on the website. Pictures on the site are one big lie. We are here for 10 days due to a summer school in Verona, our showers did not have any warm water and was freezing cold. We went down every day to ask for it to be fixed. They would fix it after some very unfriendly looks but it would be broken again within 5 minutes. We had to go down every day to ask for stuff to be fixed, on day 5 they said a technician would come but it did not work or did not come (for we were out so never saw anyone). We asked them multiple times to change our apartments but they lied to us that there were no other rooms free. While on the site you could still book multiple rooms for those days. On day 6 they finally just gave us another apartment (smaler than the one we paid for) but still we had to go down every day now to get stuff fixed. Our balcony door got stuck we called them to come fix it for we had stuff on the balcony. The man came in did not apologized for anything (during our entire stay did not hear one sorry) asked us in the rudest way “what do you need” and then climbed through our window to grab our stuff of the balcony. Not gonna lie that was very funny but the door is still not fixed. So no more balcony. My friends are also writing reviews they have more on the apartment so read those Before you want to book here. I wouldn’t. The place is way to expensive for what state that it’s in. I know i want my money back for we did not get what we paid for at all. Quick little summary: moldy bathrooms, a lot limescale in the shower head, dirty floors, broken doors, broken hob, microwave broke down then the fridge, terrible staff, place stinks, no hot water, do not have any customer service skills, things barely work, didn’t provide with stuff listed on the website. Pls do not stay here.
ゲゲストHotel famigliare situato fuori Verona, raggiungibile facilmente sia in macchina che con i mezzi pubblici E' vecchiotto soprattutto negli interni (arredamento, chiave fisica ecc), ma anche le tariffe sono old style. L' Hotel è tranquillo e la pulizia è inappuntabile. Anche la colazione è ottima, focalizzata sul dolce (come vuole la tradizione italiana) con 7/8 torte e vari croissant. Consigliatissimo per viaggiatori budget
ゲゲストDreaming Arena Roomsでどこから始めるか分かりません。比較的少ないポジティブから始めましょう。安いです。良い場所(城に近い)で、wifiは良かった。That’s it for the positives! Now the negatives. Where do I start?私が到着したとき、誰も私に挨拶しませんでしたが、所有者はWhatsApp経由で連絡を取り合っていました。私が所有者に会った唯一の時間は、彼女が支払いを集めるために来たとき出発する5分前でした。彼女はすべてが大丈夫かどうかさえ尋ねませんでした。彼女は間違いなく答えが何であるかを知っていました。私の部屋は暗く基本的で(非常に基本的な)、軒先にはシンレベルで非常に小さな窓があります。朝食は提供されませんでしたが、私はすでにそれを知っていました。薄いベッドシーツ(ありがたいにきれい)が1つしか提供されず(追加の毛布はありません)、最初の夜に暖房はありませんでした。私は凍っていました!テレビは機能しませんでした、壁のランプは壁からぶら下がっていました、そしてゴミ箱はありませんでした。私は何を期待するかを知っていましたが、これは私が長い間旅行した中で最悪の場所です!私は時々あなたがより少ないもののために支払うものを得ると思います!夢のアリーナ?夢を!