ヒルトン レイク ラスベガス リゾート & スパ(Hilton Lake Las Vegas Resort & Spa)

整體感覺很不錯，周圍吃吃喝喝逛逛都很方便，晚上氛圍不錯，有live music。不太好的是停車場太遠，需要走十幾分鍾。

We checked in this hotel to play golf tournament at the nearby golf course. We stayed 5 nights and 3 nights individually with 2 rooms. My room was not having any room services to clean rooms for 3 days. When I complained Front desk they said I have to request room clean services if I need someone clean the room. I never heard of it that I have to request room service on daily basis. Another room was not services for one day. Till we went back hotel and noted no services were made on our room no clean towels no make beds. We were so frustrated and spoke with the Management Manager as she told me the same we have to request if to clean room. I will never stay in this hotel ! Bad experience.

My girlfriend and I had a argument and apologize for that. Now we left a few very valuable items in the room including a leather jacket, red dress and bluetooth speaker and the hotel said they could not find ANY of them! Absolutely ridiculous and unacceptable. Unless they can learn to run a hotel and explain why this happened or compensate us or find the items this review will stay here!

It’s a beautiful resort and the staff is fantastic. I hope that the lagoon gets fixed and the pool opens up soon.

Lovely hotel. Nothing really to complain about except for maybe the bathtub size and the fact that I couldn’t take a bath due to the scorching hot water. Other than that I really enjoyed my stay.

Very nice and comfortable hotel with amenities a reasonable distance from the ***** for those seeking a quite, relaxing stay.

Called 3 times for towels, did not have room service menu, had to call twice for that as well. Breakfast buffet was great.

Check in went pretty fast, our room had no wash cloths or hand towels and never got any for the 2 nights we were there. The hotel had a huge convention of preteen dancers with their parents. Unfortunately kids were left to run down the halls making all sorts of noise. Our biggest complaint was the king sized bed, it had a huge revine in it, we ended up sleeping side by side bumping into each other because of the horrible mattress. We really didn’t get good sleep. Next stay will be at the Westin, we are done with this Hilton. I remember how beautiful it was when it was a Ritz Carlton. Now it seems like Hilton doesn’t do any maintenance. Hot water takes forever to the faucet, almost everything needs to be painted, our room needs a deep cleaning. The best part of the hotel is that it connects to the Village but even the Village is a shadow of what it once was. Sigh.