I booked this reservation around 11pm-midnight. The check in says 3pm, however, said to contact the hotel if you would be checking in earlier. I planned to check in around 2am. I called several times, no one answered. Upon arrival, no one was answer the front doors & no one was at the front desk. I called the 1800# they attempted to contact the hotel front desk with no luck. I continued to call as I had pre-paid for this hotel, in order to cancel I would be charged 1 night stay. No luck, called the 1800# back, they attempted 2 more times to contact the hotel front desk. Third time was a charm! They transfered me to the front desk to which the man told me to come to the door then proceeded to yelled at me that check in is at 3pm no earlier!! He then told me they have no rooms clean as they can't get hotel houskeeping to show up. This should have been my sign to request a refund! Slept in the car & got up the next day to check in. The walls inside the room had holes!! It was NASTY! Got up the next day expecting to at least grab an apple or something from the INCLUDED breakfast. NOPE! Was told sorry, no one was there to make breakfast, maybe try again tomorrow. Thankfully there was no tomorrow!! I do NOT recommend this hotel!!! I actually suggest this hotel close it's doors! Worst hotel experience ever!! Sleeping in the car was a better!!
自動翻訳