ウエスト パーク ホテル(West Park Hotel)

Disgusting was to stay .one look in chalet and left.partner stay second night had no choice but as soon as i saw it filthy disgusting cheek ask £60 a night i wouldnt have stayed free!!!! Dont do it book somewhere else premier inn or travel lodge clean and cheaper!

Absolutely disgusting. Stayed in the annex..don't! Dirty, don't think the bed sheets were changed and the floor was manky. Bed was super uncomfy, bathroom was a state. Broken tiles and I didn't dare go in the shower. Can hear everything It's basically a shed.

We came for dinner last night and the food was delicious we ordered a stake pie and chicken enchiladas the enchiladas tasted amazing we decided to have dessert and the cheesecake was great would recommend this place the staff where friendly and very welcoming thanks again west park for a nice evening and thanks to the kitchen staff for a fantastic meal we will be back soon .

We had our Mothers Wake here on Jan 16th 2024 and i can honestly say the food was Delicious and the sandwiches were amazing. The place was lovely inside and very modern and the staff were very friendly and welcoming and we will be back again to visit for food. Thank you so much from the Thomas Family for making us feel welcome xx

We held my grandmothers funeral purvey at the hotel on the 23rd December with menu options of steak pie or fish and chips. Every person at the purvey that had the steak pie had D&V for 48 hours following the purvey. I complained to the manager who was rude on the phone and laughed when I requested a refund or money off the bill paid. The meal cost £20 per head and there were over 50 people at the purvey. Im writing this review to make sure nobody uses the hotel following a funeral or visits there for food. Disgraceful meal served which ruined so many families Christmas and is an embarrassment to my family that we chose to hold my nana's farewell there.

Poor service. My husband and I arrived on a Monday afternoon as my husband had a hospital appointment the next day. When we checked in we were told there would be no food available (but we were welcome to order in from Dominos Pizza , fish n chip shop or a Chinese) ! until Thursday night....I was leaving that morning! At least the room, bed and bathroom were all clean. However as we didn't know the area at all, we had no idea how far away these eateries were , and if we'd be charged quite a bit extra for delivery. Again, not knowing the area we had no clue about going out to get anything to eat and as my husband was there to go to hospital the next day for a hip replacement (and in quite a bit of pain due to a 3 hour train journey as well to get here) we ended up just making a cup of tea in the room and having a biscuit each. Left early the next morning for hospital where I managed to get some breakfast once I saw him settled onto the ward. I then ate 2 more dinners and a breakfast there, only returning to the hotel for my bed! Each time I returned and left the ( which was neither particularly early or late each day) I saw no one....neither staff or any other guest(s) and so felt very much on my own. (Marie Celeste comes to mind...) On the morning I left there was 1 person on reception, along with 2 workmen who were much more interested in their own conversation than whether or not my stay had been alright! It was a very strange feeling and not my best hotel experience.

Arrived to check in after 3pm to a nice welcome from a lady in reception who gave us our room key and directed us to our room, lovley hotel entrance inside with a nice staircase and nice function rooms. We arrived into our bedroom and were amazed at the size of the room and the bathroom is such a brilliant size and shower is a brilliant size and the massive window we had with a brilliant view especially for two airplane spotting people that we are ( we watched the planes all night which we love) the hotel staff have been so lovley since we arrived. The man came and fixed our TV remote for us and they were very apologetic but they didn't have to be. We've read so many bad reviews on this place but honestly we have had nothing to complain about since arriving. We love our room . The staff are lovley and we will most definitely be back and asking for the same room. For a 2 star hotel its pretty decent and very cute to stay in we love this place and its our first visit Thank you all staff!!!

This place is horrible. The doors didn't shut the locks are broken plumbing doesn't work cigarette on floor smelled like mildew. Stated 5 min then asked for a refund the refused. I have videos and pictures. Do not stay at this place.. they threaten to report us if we leave bad reviews so now we will at every possible place. This place is a dump..

rude staff including owner at family wake. paid for bar to be open- told we had to wait until after food and drink served (for health and safety). when asked if they could open it anyway, got told no as it was in the t and c's. considering it was a wake, found them to be very unhelpful